Industrial Operations Director
2 weeks ago
West Coast Personnel is seeking a results-driven Industrial Operations Director to lead our workshops in Killarney Gardens, Cape Town. This exciting opportunity comes with a market-related salary of R550,000 - R650,000 per annum.
The ideal candidate will be a seasoned professional with a strong track record of driving operational excellence and delivering top-notch customer service. If you're passionate about optimizing processes, building high-performing teams, and ensuring seamless logistics, this role is for you
About the Role- Lead the fabrication department, service technicians, and drivers to achieve exceptional results.
- Conduct biannual KPI reports with workshop and service staff to measure performance and identify areas for improvement.
- Develop and implement comprehensive training programs to ensure team members have the necessary skills and knowledge.
- Oversee project progress, ensuring timely completion and meeting deadlines.
- Manage month-end stock takes, transfers, and other logistical tasks.
- Coordinate technicians' daily tasks and schedules to maximize productivity.
- Oversee logistics, including collection and delivery operations.
- Manage stock levels and maintain accurate records on SYSPRO for invoicing purposes.
- Submit monthly timesheets and incident reports.
- Schedule and oversee standby teams on a monthly basis.
- Conduct regular site and customer visits to uphold service standards.
- Collaborate with branch operations to ensure efficiency and optimize resource utilization.
- Strong communication, presentation, and problem-solving skills.
- Insight into fabrication processes and ability to drive operational excellence.
- Proficiency in computer skills, particularly in inventory management and reporting software.
- Minimum of 2 years' experience in workshop management or a related field.
- Negotiation and organizational skills, with the ability to thrive in a fast-paced environment.
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