Network Operations Specialist
5 days ago
Job Description:
">TalentCru is seeking a skilled Network Operations Specialist to join our team. As a key member of our operations team, you will be responsible for monitoring and maintaining the health of our transport network.
">About the Role:
">This is a 6-month contract position that requires at least 3 years of experience working in the Transmission/IP Networks environment. You will work closely with various support areas to troubleshoot and resolve faults, perform root cause analysis, and drive incident lifecycle.
">Responsibilities:
">- Proactive monitoring of the transmission network for alarms and performance results;
- Routing, following up, and escalating tickets according to NMC Fault Handling and escalation Procedures within prescribed service level agreements;
- Handing over all relevant network incidents to operational support;
- Conducting proactive intervention including routine tests;
- Providing technical leadership, training, and support to staff;
- Conducting hand-over at shift rotation;
- Monitoring and managing network; and
- Managing planned works.
Requirements:
">To be successful in this role, you will need:
">- A degree or 3-year national diploma in Electrical Engineering/Information Technology/Computer Science/Software Engineering;
- At least 3 years of experience working in the Transmission/IP Networks environment;
- Knowledge of Incident Management, Problem Management, Network Management processes and principles, IP Systems/Networks, Transport Core and Access Networks and Services, and GSM knowledge and related technologies.
Salary Range:
">The estimated salary for this role is between $60,000 - $80,000 per annum, depending on experience and qualifications.
">About TalentCru:
">TalentCru is a leading provider of IT services and solutions. We pride ourselves on delivering high-quality services and creating opportunities for career growth and development.
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