Network Operations Specialist

5 days ago


Cape Town, Western Cape, South Africa TalentCru Full time

Job Description:

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TalentCru is seeking a skilled Network Operations Specialist to join our team. As a key member of our operations team, you will be responsible for monitoring and maintaining the health of our transport network.

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About the Role:

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This is a 6-month contract position that requires at least 3 years of experience working in the Transmission/IP Networks environment. You will work closely with various support areas to troubleshoot and resolve faults, perform root cause analysis, and drive incident lifecycle.

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Responsibilities:

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  • Proactive monitoring of the transmission network for alarms and performance results;
  • Routing, following up, and escalating tickets according to NMC Fault Handling and escalation Procedures within prescribed service level agreements;
  • Handing over all relevant network incidents to operational support;
  • Conducting proactive intervention including routine tests;
  • Providing technical leadership, training, and support to staff;
  • Conducting hand-over at shift rotation;
  • Monitoring and managing network; and
  • Managing planned works.
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Requirements:

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To be successful in this role, you will need:

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  • A degree or 3-year national diploma in Electrical Engineering/Information Technology/Computer Science/Software Engineering;
  • At least 3 years of experience working in the Transmission/IP Networks environment;
  • Knowledge of Incident Management, Problem Management, Network Management processes and principles, IP Systems/Networks, Transport Core and Access Networks and Services, and GSM knowledge and related technologies.
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Salary Range:

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The estimated salary for this role is between $60,000 - $80,000 per annum, depending on experience and qualifications.

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About TalentCru:

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TalentCru is a leading provider of IT services and solutions. We pride ourselves on delivering high-quality services and creating opportunities for career growth and development.



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