Cellular Store Operations Manager

2 weeks ago


Nelspruit, Mpumalanga, South Africa Mr Price Full time

We are seeking a highly skilled and experienced Cellular Store Operations Manager to lead our Mr Price Cellular stores in Mpumalanga.

This is a unique opportunity for a motivated individual to join our team and drive business growth through effective store operations management.

The ideal candidate will have a strong background in sales, customer service, and retail management, with a proven track record of achieving sales targets and improving customer satisfaction.

We offer a competitive salary of R750,000 - R1,000,000 per annum, depending on experience, as well as opportunities for career development and advancement.

Job Description:

  • Lead and manage the daily operations of a Mr Price Cellular store to ensure overall objectives, store targets, and customer service standards are met and exceeded.
  • Analyse sales and profitability reports to identify areas for improvement and implement operational action plans to increase sales performance and reduce costs.
  • Monitor and manage stock levels, including receiving and unpacking stock, conducting stock counts, and implementing stock loss action plans to mitigate risks.
  • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
  • Authorise write-offs, breakages, recalls, OBF (out of box failures), cellular repairs, and returns.
  • Recruit, administer, and manage the performance of staff in accordance with company policies and procedures.
  • Implement innovation initiatives from Head Office to delight customers and improve in-store processes.

Requirements:

  • NQF level 4 (Grade 12) or equivalent qualification.
  • 3 years' experience in a store management position.
  • Sales and service management, budgeting, computer literacy, communication skills.
  • Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding.

About Us:

Mr Price Group is a leading retailer in South Africa, offering a wide range of products and services to customers across various markets.



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