Ops Manager Technical Support
2 months ago
Business unit, Department, Reporting Business Unit Operate Department Managed Services Cloud Job grade/level M6
Core Description
3 years relevant experience in infrastructure services, technical support environment. The experience must include relevant exposure to the specific ICT sector.
OR
5 years’ experience in infrastructure services, technical support environment. The experience must include relevant exposure to the specific ICT sector. Certifications ITIL Foundation Must have a high-level overview of the supported technologies in the client environment Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control 26 Level of Engagement
Technical Teams, Management, Internal and External Customers
Special Requirements / Employment Condition Ability to work extended /long hours as and when required Workplace / Physical Requirements Full-time Office Based position. Billable
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