
Guest Liaison 5 Luxury Boutique Hotel
7 months ago
We are looking for a Guest Liaison Officer to provide high-quality service to our hotel guests. You will address complaints and go the extra mile to make sure our guests are satisfied.
In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our guests.
Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.
**Responsibilities**:
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
-
Guest Liaison at 5 Boutique Hotel
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA 5* Luxury Boutique Hotel, in Bantry Bay Cape Town, is looking for a passionate and experienced Guest Liaison to join their team at the front desk. The Guest Liaison will be responsible for conducting all front office duties (check-in, check-out, banking, etc) to the best of their abilities as well as anticipating guest needs, exceeding expectations,...
-
Guest Relations Manager at 5 Luxury Boutique Hotel
6 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeKendrick Recruitment is looking for a passionate and dedicated Guest Relations Manager to join a 5* Luxury Boutique Hotel in the beautiful winelands of Stellenbosch, Western Cape. Within this role, you must be eager to exceed guest expectations from arrival to dpertaure, give them an unforgettable experience and showcase the true meaning of hospitality. -...
-
Hotel Porter
1 month ago
Cape Town, South Africa South Beach Boutique Hotel Full time**Job description** Hotel Porter wanted... South Beach Hotel, a boutique hotel situated in Camps Bay, offers award winning 5-star luxury accommodation and we are looking for a dynamic, friendly and customer-focused Porter to join our team. You will be responsible for all departure and arrival standards. This individual will play a special role in ensuring...
-
Junior Duty Manager
2 months ago
Cape Town, South Africa South Beach Boutique Hotel Full timeJunior Duty Manager wanted... South Beach Hotel, a boutique hotel situated in Camps Bay, offers award winning 5-star luxury accommodation and we are looking for a dynamic and customer-focused Junior Duty Manager to join our team. This individual will play a crucial role in ensuring our guests receive exceptional service and have a memorable stay. **Main...
-
Duty Manager
3 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Duty Manager - Boutique Hotel, Southern Suburbs, Cape Town (Late Shifts)** **Key Responsibilities**: - Oversee the hotel's evening and late-night operations, ensuring smooth running of all departments. - Manage guest check-ins and check-outs, ensuring exceptional service at all times. - Address guest requests and resolve any issues promptly and...
-
Hotel Manager
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeMy client is a prestigious luxury boutique hotel located on the Atlantic Seaboard Cape Town, renowned for delivering exceptional hospitality and unparalleled guest experiences As they continue to set new standards in the industry, we are seeking a dynamic and experienced Hotel Manager to join our team. *Responsibilities:* - Oversee day-to-day operations to...
-
Night Auditor
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA luxurious 5* Boutique Hotel is looking for a Night Auditor to join their spectacular team and assist late-night guests, process check-ins and check-outs, and address other customer requests. **DUTIES** - Processes invoices and prepares checkout bills - Monitors and checks accounting ledger - Audits financial statement accounts such as receivables and...
-
Guest Relations Officer
2 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeThis award winning 5-star ultra luxurious BOUTIQUE HOTEL in the Stellenbosch Winelands offers the ultimate private retreat for INTERNATIONAL TOURISTS & LUXURY TRAVELLERS. **ProStaffSelec**t are in search of a bubbly, charismatic, highly polished and elegant female **GUEST RELATIONS OFFICER / FRONT DESK CONCIERGE** for this extremely sophisticated, upmarket...
-
Junior Duty Manager
7 days ago
Cape Town, South Africa South Beach Boutique Hotel Full timeJunior Duty Manager wanted... South Beach Hotel, a boutique hotel situated in Camps Bay, offers award winning 5-star luxury accommodation and we are looking for a dynamic and customer-focused Junior Duty Manager to join our team. This individual will play a crucial role in ensuring our guests receive exceptional service and have a memorable stay. **Main...
-
Luxury Guest Room Host
2 weeks ago
Cape Town, Western Cape, South Africa Accor Hotel Full timeAs a luxury guest room host with Accor Hotel in Western Cape, Cape Town, you will be responsible for delivering exceptional guest experiences and maintaining the highest standards of cleanliness in our rooms.About the RoleThis role involves working as part of a team to ensure that all guest rooms are immaculate and ready for occupancy at all times. You will...
-
Assitat Reservations Agent
3 weeks ago
Cape Town, South Africa HotelJobs.co.za Full time**Job Advertisement: Reservationist / Guest Liaison** Employer Type: Apartment Hotel Job Classification**: Reservationist / Guest Liaison Job Type**: Full-time Location**: Western Cape, Cape Town Salary Type**: Monthly Starting Salary**: 10,000 - 12,000, + contribution to retirement fund Start Date**: 01 October 2024We are looking for a Reservationist...
-
Hotel Operations Manager
4 weeks ago
Cape Town, Western Cape, South Africa The Royal Portfolio Full timeThe Royal Portfolio is seeking a highly experienced Hotel Operations Manager to join our team in delivering exceptional luxury experiences to our discerning guests.As the ultimate point of contact for our guests, you will be responsible for ensuring their satisfaction and needs are met through seamless communication and liaison with all departments. Your...
-
Luxury 5 Hotel Guest Relations Officer
6 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeThis ultra luxurious international hotel offers private villa style accommodation with personalised service from the intimate fine dining meal experience, exotic luxury spa, sumptuous world-class decor standards to private guided wine tours, cellar presentations and personal butlers and sommeliers. We are in search of a professional young lady to take on...
-
Cape Town, South Africa HotelJobs.co.za Full timeWe are in search of a passionate and dedicated Assistant Manager to join our dedicated team AT 5-star Boutique Hotel, perfectly situated in the lively district of Green Point. - Age range: 25 -40, bringing maturity and fresh energy - A strong track record of proven experience in a comparable role within an upmarket 4 or 5-star Hotel, Guest House or Boutique...
-
Guest Relations Officer
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeAn exciting role for a guest centric operator with strong FO acumen is up for grabs at this luxury property The guest relations officer is responsible for coordinating all elements of pre-arrival, in-house, and post-departure details to create a seamless guest experience. This role is essential in the preparation and organisation of the property’s...
-
Bar Manager Luxury Hotel Cape Town
2 weeks ago
Cape Town, South Africa HotelJobs.co.za Full time**Bar Manager - Luxurious Boutique Bar, Cape Town** Kendrick Recruitment is seeking a dedicated and charismatic **Bar Manager** for a prestigious 5-star hotel in Cape Town. If you're a guest-oriented leader with a strong eye for detail and a passion for delivering exceptional service, this is an exciting opportunity to manage a luxurious boutique bar and...
-
General Manager
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeStunning 5* Boutique Hotel is seeking a new General Manager. We are looking for an experienced General Manager who has a great understanding of 5-star boutique hotels or 5** lodges who deal with high-end international clientele. Responsibilities include but are not limited to: - +10 years’ experience in hospitality - Provide the vision, leadership, and...
-
Linen Coordinator
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeAre you ready to immerse yourself in the world of luxury hospitality? Kendrick Recruitment presents a golden opportunity for a dedicated individual to join a prestigious boutique hotel in Cape Town as a Linen Coordinator. Role: Linen Coordinator Location: Cape Town Salary: R10,000 per month Why This Company? - Join an esteemed boutique hotel known for its...
-
Junior Duty Manager-luxury Hotel-franschhoek
3 months ago
Cape Winelands, Western Cape, South Africa Hospitality Jobs Africa Full timeThe Junior Duty Manager is responsible for overseeing housekeeping to ensure guest rooms and public areas are clean and well-maintained. You will work closely with the front office to manage room occupancy, VIP guests, and special requests. Duties include room inspections, handling maintenance issues, managing housekeeping schedules, and assisting with guest...
-
Guest Liaison Officer
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeKendrick Recruitment is now looking for an exceptional Guest Liaisons Officer for one of the leading 5* Hotels in Cape Town. We are looking for a team player who is hard working and dedicated to customer satisfaction. They need to be focused and highly adaptable to the guests wants and needs and be able to assist with any requests throughout the entirety of...