E-commerce Key Accounts Manager

6 months ago


Johannesburg, South Africa The Recruiters Full time

**Salary**:

- Market Related

**Description**:

- Duties and responsibilities (include but are not limited to):

- Account Management:

- Develop and maintain strong relationships with key e-commerce partners.
- Serve as the primary point of contact for key accounts, addressing their needs and ensuring a positive experience.
- Strategic Planning:

- Collaborate with cross-functional teams to develop and execute strategic plans for key accounts.
- Identify opportunities for growth and propose innovative solutions to maximize account potential.
- Sales and Revenue Optimization:

- Drive sales growth by analysing account performance, identifying trends, and implementing strategies to optimize product listings and promotions.
- Negotiate terms and agreements to maximize profitability while ensuring a win
- win partnership.
- Data Analysis:

- Utilize analytics and market insights to provide data-driven recommendations for product assortment, pricing, and promotional strategies.
- Regularly evaluate sales performance and key metrics to identify areas for improvement.
- Collaboration and Coordination:

- Work closely with internal teams, including marketing, logistics, and product development, to align strategies and ensure seamless execution.
- Coordinate promotional calendars, product launches, and other initiatives with key accounts.
- Problem Resolution:

- Proactively identify and address challenges or issues that may impact the success of key accounts.
- Collaborate with internal teams to implement corrective actions and improve overall satisfaction.
- Renumeration: CTC: Market Related + Comm + Provident Fund upon request-
**Category**:

- Sales

**General Requirements**:

- Ǫualifications:

- Bachelor’s degree in business, Marketing, or a related field.
- Having more than 5 years of sales experience, with an additional 1 year or more specifically on marketplaces. (e.g. Takealot, Amazon & Makro)
- Proven experience in e-commerce account management, preferably in a key account or
- strategic partnership’s role.
- Strong understanding of e-commerce platforms, online retail trends, and digital marketing strategies.
- Exceptional negotiation and communication skills.
- Analytical mindset with the ability to interpret data and make strategic recommendations.
- Ability to thrive in a fast-paced and dynamic environment.**Location**:

- Johannesburg

**Consultant**:
**Belinda McIntosh


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