Business Process Specialist

6 months ago


Johannesburg, South Africa Cresco Consulting Full time

Location: Cape Town (Woodstock) or Johannesburg (Rosebank) - Hybrid/Remote options available

**Responsibilities**:

- **Process Analysis & Optimisation**: Understand and analyse user needs, pain points, and business requirements to develop and refine processes. Identify opportunities to enhance efficiency and effectiveness within Quickbase.
- **Quickbase Configuration & Management**:Configure and manage Quickbase solutions to align with optimised processes. Ensure seamless integration and functionality of the system in line with business goals.
- **Training & Empowerment**:Develop comprehensive training materials and conduct training sessions for users of varying technical levels, ensuring they can effectively utilise Quickbase. Focus on empowering users to solve issues independently.
- **Mentorship & Development**:Provide guidance and support to less experienced team members, aiding in their professional growth and development within the organisation.
- **Documentation**: Maintain and update process documentation to ensure it is comprehensive, current, and accessible to all team members and stakeholders.

**Qualifications / Experience**:

- Proven experience in business process design and optimisation.
- Strong analytical skills with the ability to translate complex problems into simple and actionable solutions.
- Excellent training skills, with a knack for empowering non-technical individuals.
- Experience in mentoring and uplifting junior resources, with a focus on continuous improvement and professional growth.
- Exceptional documentation skills, with meticulous attention to detail.
- Familiarity with Quickbase or similar low-code platform.

**Why Join?** Our client is on a mission to make solar PV more accessible to South Africans and drive sustainability in the energy sector. They are a fast-growing tech company that leverages cutting-edge technologies to revolutionise the way people access solar energy. Join the team and be a part of shaping a sustainable future.

**Job Types**: Full-time, Permanent

Pay: From R35 000,00 per month



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