Barista
6 months ago
You will be responsible for general coffee shop duties:
- Ensure the restaurant is ready for opening at 07h00
- Front of house area to be clean and presentable at all times
- Preparing and serving top-quality beverages
- Delivering excellent service and ensuring guest satisfaction
- Respond efficiently to customer questions and complaints, and report immediately to management
- Cleaning and sanitising work areas, utensils and equipment
- Cleaning of seating area
- Describing menu items and suggesting products to customers
- Upselling
- Ordering, receiving and distributing stock supplies
- Receiving and processing customer payments
- Good communication between yourself and members of your team
- Communicate any special orders or requests to the chef
- Ensure all sales has gone through the POS for every shift
- Accurate stocktake to be done once a month, last day of the month
Alongside some of these more general skills, good baristas should possess:
- Great communication skills
- A happy & friendly personality
- Customer skills and menu knowledge
- High level of attention to detail
- Enthusiasm to develop your skills and knowledge
- Adaptable to change and willing to embrace new ideas and processes
- Ability to work unsupervised and deliver quality work
- Positive and approachable attitude
- Team player qualities
- Be flexible and assist the team where needed during operations
**Job Type**: Temp to perm
Ability to commute/relocate:
- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Barista: 3 years (required)
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