Operations Manger

6 months ago

Cape Town, South Africa CTR Recruit (Pty) Ltd Full time

Fruit Juice production company based in Cape Town urgently requires an Operations Manager / Head of Operations for their Head Office in Cape Town.

**Package - R70 000 - R100 000 per month CTC depending on experience**

The core mission of the Head of Operations is to ensure that day-to-day operations and controls of the national business and depots run smoothly. Works closely with departments and team members facilitating effective interdepartmental and inter-depot alignment. Direct and manage the effective execution of strategies, responsibilities and delivers continuous improvement of processes, individuals, teams & depots.

1. Strategic Planning and Execution:

- Develop and implement strategic plans for depot operations to align with overall business objectives.
- Monitor and track key performance indicators (KPIs), such as comebacks, cost per unit, on-time delivery, and inventory accuracy, to assess operational effectiveness.
- Identify and implement improvements to optimise efficiency and reduce costs.

2. Financial Management:

- Oversee budgeting and cost control measures, ensuring targets are met andexpenses are controlled.
- Analyse financial data related to depot operations, providing insights and recommendations for cost optimization and profitability enhancement.
- Develop and monitor financial forecasts, identifying risks and opportunities for budget adjustments

3. Team Leadership and Development:

- Lead and motivate a team of depot operations staff, ensuring clear roles, responsibilities, and performance expectations are established.
- Foster a positive work environment that promotes collaboration, communication, and continuous improvement. (HR surveys)
- Support the professional development of team members through coaching, feedback, and training opportunities.
- Promote a culture of safety, ensuring compliance with all relevant regulations and procedures. (OHS Certification)
- Manage all team leave.

4. Supply Chain Management:

- Oversee supply chain operations, including
- inbound and outbound logistics (Couriers not meeting Kpis),
- inventory management (depot stays within inventory day target)
- distribution of product nationally.
- Maintain and manage all supplier relationships
- Collaborate with suppliers, vendors, and transportation partners to ensure seamless coordination and optimization of resources
- Monitor and address supply chain risks, develop contingency plans as necessary.
- Lead times are adhered to,
- Pricing is within an agreed range

5. Quality Assurance and Compliance:

- Establish and enforce quality standards, ensuring compliance with regulatory

requirements and industry best practices through responsible people in the business.
- Conduct regular audits and inspections to identify opportunities for improvement and address any non-compliance issues.
- Foster a culture of continuous improvement, encouraging feedback, and implementing corrective action plans as needed. (Use of scorecards)

6. Communication and Stakeholder Management:

- Maintain effective communication channels with internal stakeholders, such as operations teams, senior management, and support functions.
- Collaborate with cross-functional teams to ensure alignment on operational objectives, resolve issues, and achieve organisational goals.
- Regularly communicate with customers, addressing inquiries, resolving concerns, and identifying opportunities for service enhancement.
- Represent the organisation in external meetings, conferences, and industry events, establishing positive relationships with key stakeholders

**Salary**: R70 000,00 - R100 000,00 per month

**Education**:

- Diploma (required)

**Experience**:

- Strategic Planning and Execution: 7 years (required)
- Financial Management: 7 years (required)
- Team Leadership and Development: 7 years (required)
- Supply Chain Management: 7 years (required)
- Quality Assurance and Compliance: 7 years (required)
- Manufacturing/Production: 7 years (required)

**Location**:

- Cape Town, Western Cape (preferred)

Ability to Commute:

- Cape Town, Western Cape (required)

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