Quality Control Team Leader

4 weeks ago


Cape Town, South Africa RMV Solutions Pty Ltd Full time

Our client, a dynamic Registered Financial Services Provider is looking for an experienced Quality Control Team Leader to manage the Quality Control team.

Team Management
- Managing time keeping, attendance, late coming.
- Delegation and monitoring of daily, weekly and monthly work.
- Development and support to the QCs.
- Monitoring QC quality.
- KPI’s and reporting on stats

Quality Control
- Reviewing escalations and disputes.
- Trend analysis for the various Companies.
- Managing changes on the Platforms utilized within the QC environment.
- Reporting

Competencies
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Call Scoring software
- Managing a team
- Detail-oriented
- Strong interpersonal skills
- Professional Communication



  • Cape Town, South Africa Financial Wealth Holdings Full time

    Financial Wealth Holdings is looking for a diligent and experienced Quality Control Team Leader. The successful incumbent will be expected to possess Team Management skills and extensive Quality Control experience. The role will entail managing time keeping, attendance, late coming and monitoring of daily, weekly and monthly work. The QC Team Leader will...

  • Quality Team Leader

    3 weeks ago


    Cape Town, South Africa O'Dwyer Personnel Full time

    **Quality Team Leader** **Key Skills Required**: - Excellent skills on MS Office/Quality Tools / Data Analysis / Analytical Skills / Quality Reporting - Knowledge of Lean and Six Sigma - Knowledge of RCA techniques - Excellent hands on skills to get into the process deeply & ability to identify the gaps and suggest improvement plans to clients - Excellent...

  • QA Team Leader

    3 weeks ago


    Cape Town, South Africa RMV Solutions Pty Ltd Full time

    Our client, a dynamic Registered Financial Services Provider is looking for an experienced Quality Control Team Leader to manage the Quality Control team. Team Management - Managing time keeping, attendance, late coming. - Delegation and monitoring of daily, weekly and monthly work. - Development and support to the QCs. - Monitoring QC quality. - KPI’s...

  • Team Leader

    3 weeks ago


    Cape Town, South Africa O'Dwyer Personnel Full time

    **Responsibilities**: - Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met - Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency - Providing motivation, coaching and feedback to team members to enable them to...

  • Team Leader

    4 weeks ago


    Cape Town, South Africa O'Dwyer Personnel Full time

    R18000 - R21000 Basic + Benefits **Responsibilities**: - Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met - Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency - Providing motivation, coaching and feedback to...

  • Team Leader

    3 weeks ago


    Cape Town, South Africa O'Dwyer Personnel Full time

    Team Leader (Night Shift) Shifts - (9pm - 8.30) - Responsibilities: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met - Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency - Providing motivation, coaching and...


  • Cape Town, Western Cape, South Africa ServiceMaster Quality Cleaning by Weibye Full time

    Key ResponsibilitiesThe successful applicant for the position of Part Quality Control Specialist will be responsible for ensuring the quality and compliance of parts supplied to our clients. This will involve:Coordinating the organizing and logging of incoming PPAP parts into the QCHOLD PPAP Parts LogEnsuring parts review before releasing to...

  • Sales Team Leader

    2 weeks ago


    Cape Town, South Africa Lula Full time

    **OVERALL PURPOSE** The Sales Team leader is primarily responsible for setting goals, devising sales strategies, evaluating sales team performance, assigning tasks, and providing support and corrective measures should there be any concerns. The core objective is to assist in the development, performance and maintenance of the activities of the Sales...

  • Team Leader

    3 weeks ago


    Cape Town, South Africa Letshalo HR Services Full time

    **Key Responsibilities include but not limited to the following**: - Manage daily activities of all resources, ensuring daily targets, deliverables and deadlines are met by all team members involved in projects. - Delegate tasks (daily targets) and set deadlines to achieve the teams performance requirements and special assignments. - Ensure continuity of...

  • Indirect Team Leader

    4 weeks ago


    Cape Town, South Africa Robertson And Caine Full time

    Reporting to the Group Leader in the Tooling Department, you will fulfil the necessary requirements within the Department to meet the Company’s objectives by providing effective leadership to ensure a motivated team and a workstation that enables the manufacturing of high-quality components. KEY JOB FUNCTIONS: - Maintain quality and always adhere to...


  • Cape Town, Western Cape, South Africa Premier FMCG (Pty) Ltd Full time

    We are looking for a skilled Production Team Leader to oversee the production shift team responsible for manufacturing bread to high-quality specifications, on time and in full. This role involves maintaining production equipment and collaborating with the maintenance manager to ensure optimal baking processes.Key Responsibilities:Evaluate and optimize bread...

  • Quality Control Agent

    3 weeks ago


    Cape Town, South Africa Nitasat Full time

    Financial Wealth Holdings is looking for diligent Quality Control Agents. The successful agents will be expected to monitor calls according to their assigned campaign and may have to monitor calls across different campaigns from time to time. The purpose of monitoring is to identify non-compliance, potential risks, training gaps and coaching needs. The...

  • Team Leader

    3 weeks ago


    Cape Town, South Africa Webhelp Full time

    **Job Advert** If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. Concentrix is expanding and we’re looking for Team Leaders to join our game-changers in our Vibrant Cape Town office. We’re a global...

  • Quality Controller

    2 weeks ago


    Cape Town, South Africa Mass Staffing Projects Full time

    Our client, an established South African water treatment company, is looking for an experienced quality controller. This role will involve the compilation of quality control plans and quality assurance documentation: - Compilation of ISO documentation as required - Engagement with all engineering and workshop teams to ensure quality adherence -...

  • Creditors Team Leader

    3 weeks ago


    Cape Town, South Africa Job Crystal Full time

    Job Title: Creditors Team Leader Area: Cape Town, WC A leading South African online retailer is looking for a Creditors Team Leader who will form part of the Accounting team based in Cape Town. REQUIREMENTS Com Must have managed a team of accounts payable clerks, preferably in retail Supervisor / leader Run a department of 15 creditors (can be quite...

  • Team Leader

    2 weeks ago


    Cape Town, South Africa Webhelp Full time

    **Job Advert** At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Cape Town office where you’ll work on an exciting international...


  • Cape Town, Western Cape, South Africa Red Rock Recruitment Full time

    We require an experienced Quality Controller to join our team and contribute to our ongoing commitment to excellence.About the Job:This role offers a unique opportunity to work in a dynamic and fast-paced engineering environment.The successful applicant will be responsible for managing quality control processes and ensuring that all products meet the...

  • Quality Controller

    2 weeks ago


    Cape Town, South Africa EDS Switchboards Pty Ltd Full time

    We are seeking a meticulous Quality Controller with a valid wireman's license and experience in the electrical manufacturing industry. You will play a crucial role in ensuring our switchboards meet the highest quality standards and exceed customer expectations. Key Responsibilities: - Develop and implement comprehensive quality control procedures and...

  • Quality Control Lead

    3 weeks ago


    Cape Town, South Africa Afferent Software Full time

    **Role: Quality Control Lead** We are looking for a Quality Control Lead to join our team who will be responsible for the quality control department and quality across the organisation including within our Engineering, Implementation and Support, and Project Management departments. **Company Key Selling points** - We care about our customers and our team;...

  • Quality Control Lead

    4 weeks ago


    Cape Town, South Africa JMMC Staffing Solutions (Pty) Ltd Full time

    **Role: Quality Control Lead** Our client is looking for a Quality Control Lead to join our team who will be responsible for the quality control department and quality across the organisation including within our Engineering, Implementation and Support, and Project Management departments. **Company Key Selling points** - We care about our customers and our...