Admin Manager

6 months ago

Johannesburg, South Africa Recruitment Matters Africa Full time

Our client is looking for an Admin Manager. Who will Effectively manage the back-office operations of Premier Credit SA in support of the branch network and transacting clients. This support is to achieve PCSA targets as per the annual work plans. As a fledging and growing business this is a multiple accountability role that also ensures overall Legal & Compliance for the business with the relevant legislation as well as managing the Supply Chain Procurement and HR Policy oversight.

**Responsibilities**:

- Support National Operations Manager and PCSA Branch Network daily to Drive Business Growth & Expansion
- Training HQ staff to ensure efficiency and continuous improvement in responsiveness “doing it right first time.”
- Build a Customer Centric Culture among direct reports
- Provide in market support for PCSA bespoke POS solution, to ensure continuous uptime
- Manage the Legal & Compliance requirements of PCSA including 3 rd party suppliers
- Manage Arrears collection process
- Manage HQ Operations to approved budgets
- Continuously evolve and improve areas of automation

**Credit Risk Management**
- Credit Reference Bureau interaction and Client checking
- Credit Approval Limits Managed in line with Credit Approval Policy
- Develop appropriate dynamic seasonality adjustments to credit limits that drive growth and manage risk’
- Manage the provision and write-off requirements of aged debt in line with Policy
- Ensure PCSA Credit Policy continuously update with BOP and in line with Platcorp Group standards

**Banking & Cashflow Management**
- Ensure Banking Accountabilities set up and managed in line with Platcorp Policies and requirements
- Ensure Daily/Weekly/Monthly/Annual Cashflow requirements forecast, approved and managed with Managing Director and Platcorp Group Finance
- Treasury Interaction and Funding procurement as needed
- Drive lowest cost Banking & Administration charges
- Actively seek alternative disbursement and collection channels that add efficiency to PCSA and reduce bank charges
- Ensure payroll is run timeously monthly and that all employees receive remuneration in their accounts by the committed dates

**Supervision and Training**
- Participate in selection, recruitment and training of head office staff
- Ensure all HQ staff are adequately trained to perform their roles efficiently
- Mentor and train all Regional Managers/ Team leaders/ Branch Managers to have them knowledgeable and competent on Credit Policy
- Visit all branches quarterly to build personal working relationships with teams and understand challenges they face with back-office interactions. Actively seek solutions for any challenges.
- Visit all branches to ensure Assets in place and that Insurance cover reflects reality on the ground
- Provide training to Regional Managers/ Team leaders/ Branch Managers on HR Performance Management and what is required to undertake semi-annual performance evaluations for all staff under their supervision

**Administration**
- Ensure procedures and paperwork are completed according to PCSA policies
- Ensure all Business Licenses required by law are current and applied timeously
- Ensure all statutory reports completed and submitted timeously
- Ensure HR implementation Platcorp Group aligned but fit for purpose for a fledging and growing business

**Reporting and Accountability**
- Co-ordinate Annual Financial Audit with approved Platcorp Auditors
- Engage Internal Audit as required by Platcorp Group
- Ensure Internal Audit gaps closed timeously
- Input into PCSA 3-Year plan and annual budget as required by the Managing Director
- Develop a robust Competitor Insights frame work that is shared by the community with the PCSA Leadership Team

**Other**
- Work with the Managing Director to develop and Implement a professional staff development plan for all staff on the PCSA Leadership team including the National Operations Manager
- Support the Managing Director in all ESG related matters
- Contribute to and implement agreed initiative of Marketing Leadership Team
- Perform any other duty that may be delegated by the immediate supervisor or any other leader in the business
- Together with the MD and broader PCSA leadership Team develop Product Portfolio Expansion Opportunities
- Support the Managing Director in building a winning team culture

**Key Skills**:

- Strong leadership qualities
- Good knowledge of Microfinance
- High level of integrity
- Meticulous attention to detail
- Excellent communication and report writing skills
- Ability to work under pressure and mínimal supervision
- Ability to multi-task
- Display ability to maintain high levels of confidentiality

**Qualifications**:

- At least a Bachelor’s degree in business or commerce plus a postgraduate qualification is preferable
- At least 10 years of senior exec experience

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