Night Supervisor

3 months ago


Cape Town, South Africa HotelJobs.co.za Full time

**Kendrick Recruitment are seeking a Night Supervisor to join a dynamic Front Office team in a prestigious 5-star hotel.**

**Job Summary**: We are looking for an energetic, proactive, and detail-oriented leader who thrives in a structured environment. This role involves overseeing hotel operations during the night shift, ensuring a smooth and efficient operation while maintaining high standards of service and safety.

**Organisational Positioning**:

- ** Department**: Front Office
- ** Reporting to**: Night Manager

**Minimum Experience or Qualification**:

- Grade 12 certificate; Diploma in Hotel Management is advantageous
- At least 1 year of operational experience in a 4/5-star hotel
- Proficiency in Microsoft Office Outlook, Word, and Excel
- Experience with a Point of Sales System; exposure to Micros is advantageous
- Experience with a Property Management System; exposure to Opera is advantageous
- Highly presentable with solid English verbal and written communication skills
- Qualified First Aider
- Ability to work night shifts, weekends, and holidays

**Key Performance Objectives**:

- Take ownership and control of the hotel’s operation during the night, ensuring all departments meet their objectives
- Manage night-time administrative duties with accuracy and precision in line with hotel SOPs
- Ensure the safety and security of the hotel, its staff, guests, and property through vigilance and visibility
- Provide a welcoming and “Yes, I can” experience for guests throughout their stay, adhering to daytime service standards
- Ensure effective communication with the day team by distributing comprehensive and accurate information



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