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Finnish Customer Service Host Cape Town or Lisbon

1 month ago

Cape Town, South Africa Barrett's Recruitment Workhouse Full time

**Job description**

The company has over 1 800 multi-national employees as they provide services in the European Region, and Canada. The diverse nature and culture of the company gives them the edge in a highly competitive market, thus making them an employer of choice in Cape Town.

Due to the geographical locations they service, please note that this position entails shift work based on the requirements of the organization and its clients.

**Duties include, but not limited to**:

- Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Customer relationship building & management
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Performing extra tasks given by managers / shift supervisors as required

**Essential Criteria**:

- **Finnish as home/first language essential**
- **Fluent in English; able to communicate effectively (read, write and speak fluently)**
- Be available for shift rotations
- Completed high school qualification
- 2 years’ work experience post qualification

**Desirable Criteria**:
Be in a possession of a degree or a diploma

**Job Types**: Full-time, Permanent

**Job Types**: Permanent, Full-time