Group Nursing Services Manager

1 week ago

Durban, South Africa JOINT MEDICAL HOLDINGS Full time

KEY PERFORMANCE AREA
- Support participation in national program recognition as directed by the Board.
- Review laws, regulations, and literature to determine areas that need to be assessed to ensure standards required by OHSC, DOH, DOL, OHS, MCC, CDC, SANC and other statutory requirements (medical related) and accrediting bodies.
- Create quality improvement processes, policies and manuals as needed.
- Help to develop a culture of patient centered, data driven care, with high reliability of clinical processes.
- Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational processes, functions and services using quality and performance improvement model.
- Manage the process of continuous clinical quality improvement through relationships with clinical providers, specialists, and ancillary departments.
- Act as liaison between administrative, management, medical staff and employees.
- Oversee and maintain guidelines to monitor and report written documentation for quality measures (Benchmarks, LSI’s and KPI’s, track and trend risks).
- Participate in internal, local, or regional improvement projects and initiatives as needed to improve the Group’s performance as it relates to clinical quality.
- Identify Hospital-wide opportunities for clinical quality process improvement, including formal studies related to organizational performance.
- Assist in implementation of clinical documentation audits of clinical quality processes. Develop structured auditing criteria of medical records to determine compliance with standards of clinical care.
- Perform internal clinical audit in the various hospitals. Educate providers regarding best clinical quality practices as required.
- Collaborate with Medical Team, Nursing Teams and other staff to improve quality of patient care. Investigate clinical quality issues and work with the NSM on resolutions. Interface with pharmacy staff in establishment of medication and prescribing quality initiatives.
- Work with the Medical /Nursing Teams to define and oversee specific educational objectives for developing awareness and support for quality programs and services through consultation with department heads and managers.
- Communicate updates and new information to Medical Leadership, Clinical Leadership and direct care providers; monitors and ensures compliance with medical protocols, policies and procedures.
- Maintain leading-edge knowledge of contemporary healthcare organization quality improvement processes and issues.
- Represent quality interests in the development of an electronic system for staff education and development.
- Assist with the design and implementation of clinical informatics to enable the care process.
- Plan, lead and manage monthly QA meetings, providing pertinent data and trends relative to medical services to QA Committee’s and at management meetings and the JMH Medicals Ethics committee.
- This will require close collaboration with departments such as Information Systems and Medical Records department, as well as with the department managers.

MINIMUM REQUIREMENTS
- A Master’s or BCurr Degree in Nursing.
- Over 10 years’ experience in nursing management.
- Knowledge of health care related laws and regulations.
- Experience with healthcare quality improvement, clinical research, informatics, and continuous quality improvement principles and practices.
- Experience abstracting clinical information from medical records.
- The ability to appropriately evaluate medical records and other health care data.
- Organized, accurate, detail oriented.

Application Deadline: 2024/12/30

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