Project Manager, Quality Improvement

3 months ago


Pretoria, South Africa Clinton Health Access Initiative Full time

Overview:
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.**Team Overview**:
Over the last few decades, the South African Department of Health (DoH) has made significant progress in increasing access to sexual, reproductive, maternal, and neonatal health (SRMNH) services in South Africa. However, gaps still exist. Maternal, neonatal and child mortality is still a significant contributor to overall mortality rates and wide variations persist in quality and access to comprehensive, integrated healthcare services, especially for women and adolescents. To address these challenges, the CHAI-SA’s SRMNH team is supporting the DoH at national and provincial levels to implement a broad range of activities, across service delivery expansion, demand generation and supply chain strengthening, quality improvement and strengthened programme monitoring and evaluation, across both public and private sector channels, aimed at significantly increasing uptake of SRMNH services for women and adolescents. CHAI-SA’s SRMNH programme supports NDoH to ensure that performance of the strategic development and implementation of SRMNH programme efforts are conducted and monitored efficiently and effectively. This is done through the provision of technical assistance to support the development and deployment of strategic and operational plans, resource optimisation in the short and long term, development of strategic documents and tools, including demand generation, training, and monitoring and evaluation (M&E), to support critical management systems and to galvanise key stakeholder coordination.

**Position Overview**:
CHAI seeks a highly motivated individual with outstanding technical and managerial capabilities to play a key role in the SRMNH programme. The Quality Improvement (QI) Project Manager will shape strategy and manage and provide technical input to the SRMNH team responsible for supporting the achievement of a reduction in maternal, perinatal and neonatal mortality through directly supporting health service quality improvement in the DOH’s Sexual and Reproductive Health and Maternal and Neonatal Health programmes. This work will focus in priority provinces with a focus on national scale-up. The QI Project Manager will be a key member of the national DoH leadership team and will support DoH provincial and district management teams, their sub-committees and facility teams.

The QI Project Manager will spend time working directly with district teams every month, with responsibility for coaching DoH staff and documenting all processes and challenges identified during visits, for tabling at district and national meetings. The QI Project Manager is expected to guide DoH staff (including nurses, doctors and managers) to utilise quality improvement tools, techniques and methodologies, develop and test models for improvement in care and facilitate knowledge sharing and learning sessions for QI capability-building. The QI Project Manager should have exceptional communication and analytical skills, be a strong strategic thinker and be able to adapt to differing programme needs.

The QI Project Manager will be based in Pretoria, South Africa, and report to CHAI SA Programme Manager for SRMNH and Paediatric and Adolescent HIV and EPI (Expanded Programme on Immunisation). This role requires travel as dictated by programmatic needs.

**Responsibilities**:

- Manage and refine the SRMNH programme’s strategic initiatives, ensuring alignment with Department of Health (DoH) goals and priorities.
- Provide strategic guidance to the SRMNH team, including the developme



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