Sampling Supervisor

**Company Description**
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

The Sampling Supervisor: Londani is responsible to supervise the sampling and sample preparation function and activities at the Londani Laboratory ensuring the timeous sampling, sample preparation and analysis of samples, data evaluation and reporting of results to comply with contractually agreed turn-around-times. To support the Lab Manager: Londani Laboratory to meet business objectives and ensure compliance to the Company policies and business guidelines.
- To supervise the sampling and sample preparation function and activities at the Londani Laboratory.
- To ensure the timeous sampling, sample preparation and analysis of samples, data evaluation and reporting of results to comply with the contractually agreed turn-around-times of reporting.
- Supervision of the key performance indicators of the Shift Leaders and Operators.
- Measuring the performance of the individual Shift Leaders and Operators and manage accordingly.
- Time management and attendance control of Shift Leaders and Operators.
- Responsible for Learning and Development of Shift Leaders and Operators.
- Ensure that adequate and appropriate manpower resources, equipment and tools are available for total operational efficiency.
- Maintain sampling and sample preparation equipment.
- Control and ordering of consumables and maintaining associated records and stock levels.
- Maintain all human resources related documentation.
- Assist the Lab Manager with the responsibility for revenue and expense control of the Londani Laboratory Operations, in line with operational budgets and the business strategies.
- Assist the Lab Manager with the setting of annual budget targets in collaboration with the Area Manager: Mpumalanga Central.
- Effectively manage and continuously improve the quality management system, and the implementation of any certifications and accreditation systems within the business lines.
- Assist the Lab Manager with the control of accounts receivable and DSO for the Londani Laboratory Operations.
- Responsible for the effective implementation of SGS QHSE systems, as well as client specific safety standards (e.g. ISO 17025 & NOSA).
- Assist the Lab Manager with liaison and technical support to all present and potential clients.
- Assist the Lab Manager with complaints and claim resolution.
- Assist the Lab Manager with technical and sales support.
- Keep abreast of new trends, current development and relevant research.
- Attend all meetings as per client requirements.
- Perform any other reasonable task as assigned by direct line manager.
- Conduct relevant monthly meetings with shift leaders and employees.
- Assist the Lab Manager with the monthly service level agreement performance meetings with clients.
- Assist the Lab Manager with the quarterly client satisfaction surveys to be done with all stake holders.

**Qualifications**
- Degree/Diploma in Chemistry and/or proven years of laboratory, knowledge, skills and experience sufficient to be recognized as a qualification through - Recognition of Prior Learning.
- Proficiency in English
- Basic calculation capability.

**Additional Information**
- Minimum of 2 years supervisory experience, preferably in a coal environment.
- Coal sampling, sample preparation, analysis and coal beneficiation experience essential.
- Budgets, cost control and evaluation of data and results.