Creator Campaign Manager

5 months ago

Cape Town, South Africa Impact.com Full time

**Our Company**:
If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

- Passionate about its people
- Focused on delivering the very best tech to our customers
- Offering the flexibility to work how and where you are most successful
- Obsessed with our customer's success
- The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more
- Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
- Obsessed with making a difference in business and to the wider community

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi's, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

**Your Role at Impact**:
As a member of the Studio team, our in-house influencer marketing experts, you will be responsible for contributing to multiple accounts across verticals, including fashion, parenting, food, technology, and more. We design and manage campaigns for clients from introductory tests to year-long brand ambassador programs. In this role, you will manage the execution from start to finish for a select group of clients and support senior team members on a variety of larger programs. This role reports to an Account Manager on the Studio team.

**What You'll Do**:

- Manages and supports execution, from casting through reporting
- Preps kick-off call docs and all internal and external organization
- Sources influencers for each campaign and recommends qualified influencers based on brand requirements such as follower count, location, niche, and audience demographics
- Communicates extensively with creators, including leading negotiations, facilitating product orders, and gathering content drafts
- Creates influencer campaign brief based on guidelines given by brand as well as FTC guidelines
- Monitors budgets and program timelines to ensure our revenue goals and client deadlines are met
- Reviews influencer content to ensure they meet requirements set in the brief and are free of spelling and grammar errors
- Provides excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services
- Identifies upselling opportunities and communicates to senior leadership
- Gathers campaign metrics and is responsible for formatting them to be analyzed
- Create a wrap report with the campaign's overall KPIs, metric data, and influencer content

**What You Have**:

- Bachelor's Degree
- 2+ years of experience managing and contributing to influencer marketing programs
- Familiarity with budgeting, casting, negotiating, contracting, overseeing fulfilment, draft approvals, reporting, etc.
- Paid amplification is a major plus (Meta Ads Manager and TikTok Spark Ads)
- Previous agency experience preferred
- Established relationships with creators and talent managers are a plus
- Knowledge of influencers (ideally within CPG, fashion, parenting, wellness, fitness, etc.) and influencer rates
- Experience with niches such as gaming, tech, finance, entertainment, etc. a major plus
- Familiarity with talent managers a plus
- Knowledge of social media platforms
- Communication, organization, and client relationship management skills
- Strong people skills are needed to maintain professional relationships with influencers and talent managers
- Ability to perform under pressure with tight deadlines
- Problem-solving skills
- Significant attention to detail
- Knowledge of Google Sheets & Excel

**Benefits/Perks**:

- **Casual work environment, including working from home**:

- **Flexible work hours**:

- **Unlimited PTO policy**
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- **6 month paternity/maternity leave**:

- **Training & Development**
- Learning the advanced partnership automation products
- **Medical Aid and Provident Fund**
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme with Momentum for provident fund
- **Restricted Stock Units**
- 3-year vesting schedule pending Board approval
- **Internet Allowance**

**Free **Affiliate & Partnerships Industry Fundamentals Certification** by PXA**
- **Fitness club fee reimbursements**

**_ Impact is proud to be an equal opport

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