Customer Care Legal Liaison
2 months ago
**Responsibilities**:
- Review and provide legal guidance on customer care policies and procedures
- Ensure compliance with all laws and regulations related to customer interactions
- Handle legal inquiries or issues from customers or other external parties
- Collaborate with our legal team to address legal matters related to customer care
- Develop and maintain legal documents and resources for the customer care team
- Train and educate customer care team members on legal compliance requirements
**Requirements**:
- Bachelor’s degree in Law or related field
- Previous experience in a legal role or customer care role preferred
- Strong understanding of legal and regulatory requirements related to customer interactions
- Strong written communication skills, including accurate spelling and grammar
- Ability to work effectively in a fast-paced environment
- Detail-oriented and organized
- Ability to think critically and problem-solve effectively
**Package Includes**
- 15 days annual leave
- Momentum FundsAtWork provident fund
- Market related salary
- Life Insurance
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