Customer Experience

ContextOur client is assisting a leading financial services organisation who recently completed the development of a comprehensiveCustomer Experience (CX) strategy. The next phase of work focuses ontranslating that strategy into actionable execution plansacross the business. This engagement involves supporting client teams as they deepen and operationalise...

Company DescriptionTourplan is an established global Tour Operator and Destination Management software company. With over 400 Clients in 70 countries, we have offices in Christchurch, Johannesburg, London, Kuala Lumpur, and Costa Rica. The Tourplan Africa office looks after sales, installations, implementations, training & support for Southern Africa, East...

## Specialist: Customer Experience### **Empowering Africa’s tomorrow, together…one story at a time.**With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as...

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To...

Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo...

Job Description To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...

**Company Description** Who are Babble?** Babble Cloud is a leading cloud solutions provider based in the UK. They offer a wide range of services, including telephony, internet, cloud infrastructure, cyber security, and more. Babble focuses on providing scalable, secure, and cost-effective solutions to help businesses enhance productivity, collaboration,...

**Job Description**: - Map the entire customer experience considering - Presales journey review and audit inbound and outbound marketing strategies and channel performance. How customers interact with the business, how they first become aware of our products offerings, how they engage for the first time i.e., the entire presales journey - Sales the entire...

Job Title Customer Experience Representative at Athens Services Summary The Customer Experience Representative (Tier I, II, or III depending on experience and qualifications) serves as a key advocate for Athens Services, reflecting our commitment to exceptional customer care and sustainable community solutions. Reporting to the Customer Experience...

Customer Experience ManagerKey Responsibilities:Gather and leverage customer analytics and market insights to inform the business on decisions that could negatively impact the customer experience or on profitable opportunities to improve the customer experiencePrioritize initiatives, develop and lead customer experience frameworks that deliver financial...