Front Of House Supervisor

(eng= Front of House Supervisor Lead, Motivate, and Elevate Customer Experience About the Company We are a leading retail business known for delivering high-quality products and exceptional customer service. Our commitment to excellence extends beyond our products to the experience we provide to our valued customers. We are seeking a Front of House Supervisor to oversee daily store operations, ensure outstanding customer service, and lead a dynamic team. If you have a passion for retail, strong leadership skills, and thrive in a fast-paced environment, this role is for you. Location : Silverton, Pretoria Salary : R Working Hours : 50 hours per week (Retail Hours) Positions Available : 1 Key Responsibilities Supervise and manage Front of House staff to ensure smooth daily operations. Provide exceptional customer service and resolve client inquiries professionally. Oversee the cashier and sales floor operations to maintain efficiency and accuracy. Train and develop staff, ensuring they uphold high service standards. Maintain a clean, organised, and well-presented store environment. Monitor stock levels and front-of-house displays, ensuring effective merchandising. Handle customer complaints with professionalism and efficiency. Ensure compliance with company policies, safety regulations, and operational procedures. Minimum Requirements Matric Certificate (Grade years of experience in management roles. Strong leadership and communication skills to manage a team effectively. Ability to work under pressure in a busy retail environment. Skills and Attributes Strong organisational and problem-solving abilities. Attention to detail in managing store presentation and operations. Ability to multitask and handle high-pressure situations. Computer literacy (ARCH system knowledge is advantageous). Friendly, professional, and customer-focused mindset. Lead the Frontline of Customer Experience Apply Now If you are a motivated leader with a passion for retail and customer service, we want to hear from you. Apply today and become part of a team that values quality, efficiency, and outstanding service. ) (afr= Voorhuis Toesighouer Lei, motiveer en verbeter kliënte-ervaring Oor die Maatskappy Ons is 'n toonaangewende kleinhandelonderneming wat bekend is vir die lewering van hoëgehalte produkte en uitstaande kliëntediens. Ons toewyding aan uitnemendheid strek verder as ons produkte en fokus op die ervaring wat ons vir ons gewaardeerde kliënte skep. Ons is op soek na 'n Voorhuis Toesighouer om daaglikse winkelbedrywighede te bestuur, uitstekende kliëntediens te verseker en 'n dinamiese span te lei. As jy 'n passie vir kleinhandel het, sterk leierskapvaardighede toon en floreer in 'n vinnige werksomgewing, is hierdie pos vir jou. Ligging : Silverton, Pretoria Salaris : R Werksure : 50 uur per week (Kleinhandelure) Aantal Poste Beskikbaar : 1 Sleutelverantwoordelikhede Hou toesig van en bestuur die Voorhuis personeel om daaglikse bedrywighede te verseker. Verskaf uitstekende kliëntediens en hanteer kliënte-navrae professioneel. Bestuur kassiere en verkoopsvloer om doeltreffendheid en akkuraatheid te verseker. Opleiding en ontwikkeling van personeel om hoë diensstandaarde te handhaaf. Handhaaf n netjiese en georganiseerde winkelomgewing. Monitor voorraadvlakke en winkeluitstallings om effektiewe bemarking te verseker. Hanteer klagtes van kliënte professioneel en doeltreffend. Verseker nakoming van maatskappybeleide, veiligheidsregulasies en operasionele prosedures. Minimum Vereistes Matrieksertifikaat (Graad jaar ervaring in bestuursrolle. Sterk leierskap- en kommunikasievaardighede om n span effektief te bestuur. Vermoë om onder druk in n besige kleinhandelomgewing te werk. Vaardighete en Eienskappe Sterk organisasie- en probleemoplossingsvermoë. Aandag aan detail in die bestuur van winkelbedrywighede en aanbieding. Vermoë om te 'multitask' en hoëdruk situasies te hanteer. Rekenaarvaardigheid (Kennis van die ARCH-stelsel sal voordelig wees). Vriendelike, professionele en kliëntgesentreerde ingesteldheid. Lei die Voorste Linies van Kliënte-ervaring Doen Nou Aansoek As jy n gemotiveerde leier is met n passie vir kleinhandel en kliëntediens, wil ons van jou hoor. Doen vandag aansoek en word deel van n span wat kwaliteit, doeltreffendheid en uitmuntende diens waardeer. ) #J-18808-Ljbffr