End User Computing Team Lead

1 week ago

Polokwane, South Africa Gijima Holdings HR Full time

Overview PURPOSE : The purpose of an Infrastructure Team Lead is to oversee and manage a team responsible for maintaining, troubleshooting, testing, and deployment of devices of an organization or a client. The team lead is typically responsible for planning, organizing, and coordinating the work of the infrastructure team, as well as communicating with other teams within the organization. The infrastructure team lead's role may include a variety of responsibilities, such as managing the deployment of new technology, monitoring the performance, coordinating upgrades and maintenance, and ensuring that security protocols are in place and being followed. Formal Education Grade 12 IT Qualification / Diploma / Degree Experience 5 - 7 years IT related experience Understanding of Service Level Agreements Customer Service Management Technical / Legal Certification CompTIA A+ CompTIA N+ CompTia S+ Relevant OEM certifications (HP, Dell, Lenovo) ITIL v3 / 4 Foundation Certification (advantageous) Responsibilities Management of Field Service Staff Financial management in line with budgetary requirements Ensure team adherence to processes and policies Management of all assigned assets (team) Logistical management - Field service component Manage Leave Quota (team) Achieve productivity targets as set out in KPIs Facilitate team meetings at branch level Continuous learning through OEM certification and relevant training offerings Financial Perspective Maintain acceptable billability ratio Responsible for application and maintenance of assigned equipment Manage operational expenses Keep accurate record of related items (cell phone, over time, etc.) Manage and control boot-stock Maintain an area set aside for stock Receive and perform initial inspections Responsible for safety of stock in area Ensure the warranty repair claims are processed Customer Perspective Quality service delivery Ensure adherence to contractual deliverables Oversee the delivery and quality of operational services as per contract Oversee the build, testing and deployment of quality services and service components. Guide technical team to meet requirements through resource / task guidance and domain knowledge

  • End User Computing Team Lead

    1 week ago

    Polokwane, Limpopo, South Africa Gijima Hr Full time R42 000 - R63 000 per year

    PURPOSE: The purpose of an End User Computing Team Lead is to oversee and manage a team responsible for maintaining, troubleshooting, testing, and deployment of devices of an organization or a client. The team lead is typically responsible for planning, organizing, and coordinating the work of the infrastructure team, as well as communicating with other...

  • End User Computing Team Lead

    2 weeks ago

    Polokwane, South Africa Gijima Holdings HR Full time

    Overview PURPOSE : The purpose of an Infrastructure Team Lead is to oversee and manage a team responsible for maintaining, troubleshooting, testing, and deployment of devices of an organization or a client. The team lead is typically responsible for planning, organizing, and coordinating the work of the infrastructure team, as well as communicating with...

  • End User Computing Team Lead

    1 week ago

    Polokwane, Limpopo, South Africa Gijima Hr Full time R1 000 000 - R3 000 000 per year

    PURPOSE: The purpose of an Infrastructure Team Lead is to oversee and manage a team responsible for maintaining, troubleshooting, testing, and deployment of devices of an organization or a client. The team lead is typically responsible for planning, organizing, and coordinating the work of the infrastructure team, as well as communicating with other teams...

  • End-User Computing Team Lead: Tech Ops Leader

    2 weeks ago

    Polokwane, South Africa Gijima Holdings HR Full time

    A leading technology services company in Polokwane is looking for an Infrastructure Team Lead to oversee a team responsible for IT maintenance and support. The ideal candidate will have extensive experience in IT, strong leadership skills, and the ability to manage team performance and resources while ensuring quality service delivery. The role includes...

  • Team Leader

    4 days ago

    Polokwane, South Africa Ares Holdings Full time

    Join to apply for the Team Leader role at Ares Holdings 1 week ago Be among the first 25 applicants Sales & Business Development Set & communicate daily sales targets to everyone on the team including casuals. Focus the team on delivering excellent customer service. Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate...

  • Infrastructure Team Lead

    3 weeks ago

    Polokwane, South Africa Gijima Holdings Full time

    FORMAL EDUCATION:Grade 12IT Qualification/Diploma/DegreeEXPERIENCE:5 - 7 years IT related experienceUnderstanding of Service Level AgreementsCustomer Service Management TECHNICAL / LEGAL CERTIFICATION:CompTIA A+ CompTIA N+CompTia S+Relevant OEM certifications (HP, Dell, Lenovo)ITIL v3/4 Foundation Certification (advantageous)RESPONSIBILITIES:Management...

  • Infrastructure Team Lead

    3 weeks ago

    Polokwane, South Africa Gijima Holdings Full time

    FORMAL EDUCATION: Grade 12 IT Qualification/Diploma/Degree EXPERIENCE: 5 - 7 years IT related experience Understanding of Service Level Agreements Customer Service Management   TECHNICAL / LEGAL CERTIFICATION: CompTIA A+  CompTIA N+ CompTia S+ Relevant OEM certifications (HP, Dell, Lenovo) ITIL v3/4 Foundation Certification (advantageous)...

  • Intern (Ict)

    2 weeks ago

    Polokwane, South Africa ADvTECH Full time

    **ICT INTERN** Join Our Team at IIE Rosebank College The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide. As we continue to expand and innovate, we...

  • Buyer

    2 weeks ago

    Polokwane, South Africa Minopex Full time

    **Introduction** This position will be based at a site in Limpopo **Description** The purpose of this position is to procure materials, services and supplies for the Site **Duties and Responsibilities** - Ensure that quality products are purchased and delivered to site within the required time frame with the lowest possible total cost of ownership -...

  • Senior New Vehicle Sales Team Lead

    6 days ago

    Polokwane, South Africa Gap Consulting Full time

    A leading automotive dealership in Polokwane is seeking a Dealership Team Leader for the New Vehicle Department. Candidates must have at least 5 years’ experience as a Senior New Vehicle Sales Executive, demonstrate strong leadership skills, and possess a valid driver’s licence. The ideal candidate will have a stable track record in automotive sales....