Duty Manager

3 weeks ago

Tzaneen, South Africa Lodgistics Full time

Duty Manager – Hospitality at Lodgistics Location : Game lodge near Hoedspruit Advertising Period : 18 Aug ' Oct '25 Only South African citizens may apply. Key Responsibilities Ensure that all guests have a tailor‑made experience that is world‑class by understanding their personal needs through interaction. Take full responsibility for the running of the Guest Delight Division, including the smooth and efficient operation of the Dining Room and Boma during service times each day (early morning tea, breakfast, lunch, high tea, dinner, special drink stops and bush dinners). Build relationships with new and repeat guests and promote an ethic of guest care within the Guest Delight Service Team. Maintain the Beverage Stock Control Division in the Guest Delight Service Department, assisting the Food & Beverage Manager with daily stock management and control, purchasing, inventory, and reporting. Manage the Guest Delight Service Team – inspire, develop, lead, and ensure the team is guest‑focused, promotes going the extra mile, and receives appropriate training. Collaborate with the Guest Delight Food division to exceed guest expectations and support front‑of‑house operations during guest arrivals, departures, and lodge site inspections. Build and maintain relationships with the camp community, owners, suppliers, and other stakeholders. Ideal Candidate Profile & Skills Leadership : strong mentoring, listening, and team empowerment skills; problem‑solving and strong management abilities. Personality : excellent communication, positive attitude, self‑motivated, confident, sense of humour, adventure and fun. Specific Job Skills : strong people skills, guest focus, passion for hospitality, food & wine knowledge, flexibility, attention to detail, proactive and analytical thinking, high energy, planning, and a global mindset. Computer Skills : computer literate, numeracy, and PAN knowledge an advantage. Fluent in English (speaking, reading, and writing). Qualifications and Experience Required Diploma in Hospitality or Lodge Management. Minimum 3–5 years of hospitality management experience in a 5‑star boutique operation or Big 5 lodge. Experience in beverage knowledge, purchasing, stock control systems, and stocktakes. Strong administrative skills and hospitality and service training. Code 8 Driver's License. Salary & Other Package Details Monthly package – negotiable based on experience and qualifications. Live‑in position with meals on duty. Pension fund. Staff lodge nights. Work cycle – 21 days on, 7 days off. Annual leave – 15 days. #J-18808-Ljbffr

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