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Description THE ABOVE POSITION HAS BECOME AVAILABLE AT THE DURBAN BRANCH, REPORTING TO THE ASSISTANT CREDIT CONTROL MANAGER Responsibilities Report to management of any discrepancy regarding payments not received or invalid/fraudulent proof of payments Weekly balancing and authorizing of cross border bank statements and ensuring all payments are counted for and receipted Ensuring daily verifying and invoicing is completed for all cod customers according to tax run schedules Printing receipts daily to ensure accurate account/amount captured for all cash accounts Preparing reconciliation on cash account analysis, branch progress, etc. Capturing, Authorization and Allocation of Debits/Credits for all cod accounts Reconciliation to be completed and sent out to Management as per deadline Manage obligations and queries to branch CSD/Managers, credit controllers and customers Verifying statement receipts for unknown payments and resolve queries prior to statement due date Reconciling outstanding invoices in terms of receipted transactions before every tax run Resolving outstanding invoices by emailing branches or customer Ensuring that all queries that need investigation and resolving by other parties for e.g. Sales or Branch managers are done so timeously Ensuring correct client billing on Freight-ware, including a review of account billed, service levels, dimensions, and mass etc. Verifying waybills online on the Ops System and or on the freight ware system Special costing of waybills upon request from branch managers or special quotes Reporting any problems /errors with scanned copies to Pod Supervisor Checking quality of scanned waybills Ensuring that daily waybill targets and tax run deadlines are set, are met without exception Assisting waybill verifiers with account billing queries if required Completing a report on waybills awaiting verification, possible errors, internal and account pending, for the purpose of double-checking for errors Investigate and resolve customer queries Preparing debit and credit notes by verifying the rate and quotations to ensure the costing is correct Entering debit / credit information is correct and captured onto Debit/Credit spreadsheet Capturing and authorizing debits and credits, prior to third tax run due date Ensuring all credit values are counted for and refunds processed to customers for overpayments Capturing of Purchase Orders as and when required for refunds All information to be checked and verified before a refund can be processed. E.g., (Dims/mass/quantity need to be verified against the quote and invoice) Requirements Grade 12 Minimum Two / three years general clerical experience covering at least one year of debtors full functions Understanding of basic debtors practices and procedures Knowledge of freight ware or similar package Computer operation MS Word, Excel and Outlook applications at basic level Numerical skills Telephone handling and customer care Conduct own correspondence Work Level: Skilled Job Type: Permanent Salary: Market Related EE Position: No Location: Durban #J-18808-Ljbffr
