BPO Service Delivery Leader — KPI

2 weeks ago

Cape Town, South Africa Sigma Connected Group Full time

A leading BPO company in Cape Town seeks a Service Delivery Manager to oversee team performance and ensure operational excellence. The role involves coaching Team Managers, managing client relationships, and driving continuous improvement initiatives. Candidates should have significant BPO management experience and strong communication skills. This full-time position offers career development opportunities and a supportive environment.#J-18808-Ljbffr

  • Bpo Sales Team Leader

    1 week ago

    Cape Town, South Africa Tzurtech Full time

    We are looking for a seasoned BPO sales Team Leader who can hit the ground running and lead by example. Key responsibilities: - Customer and stakeholder focused - Ensure team QA and CSAT delivery is exceptional - Understand the business and deliver results - Adapt to and respond to change - Prioritization and good time management - Leading and managing a...

  • Service Delivery Manager

    3 weeks ago

    Cape Town, South Africa Sigma Connected Group Full time

    Join to apply for the Service Delivery Manager role at Sigma Connected Group . As a Service Delivery Manager, you will be responsible for leading the performance and development of Team Managers and their teams, ensuring operational excellence, high staff engagement, and delivering on client requirements. Your focus is on achieving key performance indicators...

  • Service Delivery Manager

    1 week ago

    Cape Town, South Africa Sigma Connected Group Full time

    What being part of the Sigma Family means for you: **Service Delivery Manager** As a Service Delivery Manager, you will be responsible for leading the performance and development of Team Managers and their teams, ensuring operational excellence, high staff engagement, and delivering on client requirements. Your focus is on achieving key performance...

  • Service Delivery Manager

    18 hours ago

    Cape Town, South Africa Sigma Connected Group Full time

    What being part of the Sigma Family means for you: **Service Delivery Manager** As a Service Delivery Manager, you will be responsible for leading the performance and development of Team Managers and their teams, ensuring operational excellence, high staff engagement, and delivering on client requirements. Your focus is on achieving key performance...

  • Service Delivery Manager

    1 week ago

    Cape Town, Western Cape, South Africa Sigma Connected Group Full time R250 000 - R500 000 per year

    What being part of the Sigma Family means for youService Delivery ManagerAs a Service Delivery Manager, you will be responsible for leading the performance and development of Team Managers and their teams, ensuring operational excellence, high staff engagement, and delivering on client requirements. Your focus is on achieving key performance indicators...

  • Service Delivery Manager

    6 days ago

    Cape Town, Western Cape, South Africa Sigma Connected Group Full time R250 000 - R400 000 per year

    What being part of the Sigma Family means for youService Delivery ManagerAs a Service Delivery Manager, you will be responsible for leading the performance and development of Team Managers and their teams, ensuring operational excellence, high staff engagement, and delivering on client requirements. Your focus is on achieving key performance indicators...

  • Team Leader

    17 hours ago

    Cape Town, South Africa Sigma Connected Group Full time

    What being part of the Sigma Family means for you: **Team Leader** As a Team Leader, you will be responsible for leading a team of Customer Advisors, driving exceptional operational performance while ensuring full compliance with regulatory standards, with a particular focus on treating customers fairly. You will report directly to the Service Delivery...

  • Service Delivery Manager

    1 week ago

    Cape Town, South Africa Sigma Connected Group Full time

    What being part of the Sigma Family means for you: **Service Delivery Manager - UK BPO** As a Service Delivery Manager, you are responsible for leading the performance and development of Team Managers and their teams, ensuring operational excellence and high staff engagement, and delivering on client requirements. You will focus on achieving key performance...

  • Service Delivery Manager

    1 week ago

    Cape Town, South Africa Sigma Connected Group Full time

    What being part of the Sigma Family means for you: **Service Delivery Manager - UK BPO** As a Service Delivery Manager, you are responsible for leading the performance and development of Team Managers and their teams, ensuring operational excellence and high staff engagement, and delivering on client requirements. You will focus on achieving key performance...

  • Service Delivery Manager

    6 days ago

    Cape Town, Western Cape, South Africa Sigma Connected Full time R250 000 - R500 000 per year

    What being part of the Sigma Family means for you:Service Delivery ManagerAs a Service Delivery Manager, you will be responsible for leading the performance and development of Team Managers and their teams, ensuring operational excellence, high staff engagement, and delivering on client requirements. Your focus is on achieving key performance indicators...