QA Advisor: Shape Customer Experience
2 weeks ago
A reputable outsourcing firm is seeking a Quality Assurance Advisor for a 6-month secondment to ensure service quality and regulatory compliance during US shifts. The successful candidate must have at least one year of QA and financial experience, along with excellent communication and analytical skills. Responsibilities include monitoring quality performance, providing feedback, and reporting on agent performance. This is a mid-senior level contract position based in Cape Town, Western Cape, South Africa.#J-18808-Ljbffr
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QA Advisor
5 days ago
Cape Town, Western Cape, South Africa Hire Resolve Full time R500 000 - R750 000 per yearHire Resolve is currently seeking a dedicated QA Advisor to join our client's team in Cape Town. As a leading recruitment agency, we focus on placing quality professionals in reputable organizations, and we pride ourselves on matching the right talent to the right positions. In this role, you will work closely with various teams to ensure processes and...
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QA Advisor
5 days ago
Cape Town, Western Cape, South Africa Hire Resolve Full time R100 000 - R150 000 per yearHire Resolve's client seeking a highly skilled and experienced QA Advisor to join their team in the Western Cape region. The ideal candidate will be responsible for ensuring the quality and compliance of all products and services provided by the company. This role requires a keen attention to detail, excellent communication skills, and the ability to work...
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Customer Advisor
22 hours ago
Cape Town, Western Cape, South Africa Capita Full time R150 000 - R250 000 per yearEnsures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Customer AdvisorJob Description:To achieve customer and client KPI targets in relation to all contacts ...
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Customer Advisor
7 days ago
Cape Town, Western Cape, South Africa Capita plc Full time R200 000 - R400 000 per yearEnsures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Customer AdvisorJob Description:To achieve customer and client KPI targets in relation to all contacts received...
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Cape Town, South Africa Spane4all Full timeA leading financial services provider in Cape Town seeks a motivated Sales Advisor to deliver exceptional customer experiences and achieve sales targets. The ideal candidate will have at least 2-3 years of sales experience in an outbound environment, with a strong focus on providing tailored financial solutions. This role offers opportunities for personal...
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Cape Town, South Africa FirstRand Namibia Limited Full timeA leading financial services company in Cape Town is seeking a Sales Advisor to deliver an exceptional customer experience by providing tailored financial solutions. The ideal candidate will have 2-3 years of sales experience, with a completed NQF 5. This role requires achieving sales targets and maximizing sales opportunities in a fast-paced environment....
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Cape Town, South Africa RMB Nigeria Limited Full timeA financial services company in Cape Town is looking for a Sales Advisor to deliver exceptional customer experiences and achieve sales targets. The role requires 2-3 years of sales experience, preferably in an outbound dialler environment. Candidates must have completed NQF 5. Join a team that values innovation, collaboration, and continuous learning and...
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Travel Experiences Customer Service Advisor
3 days ago
Cape Town, South Africa Collinson Full timeCollinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of...
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Customer Experience Manager
1 day ago
Cape Town, South Africa Teleperformance South Africa Full time**Job Overview** The Supplier Customer Experience manager will be responsible for enhancing the customer experience delivered by our partners today and support changes that will impact our suppliers such as growth or process. **Main Responsibilities** - Facilitate conversations around growth with suppliers & internal stakeholders to ensure - headcount...
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Customer Advisor
5 days ago
Cape Town - Mutual Park, South Africa Capita Full time R150 000 - R250 000 per yearEnsures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Customer AdvisorJob Description:To achieve customer and client KPI targets in relation to all contacts ...