QA Group Lead: Transactional Quality

Group Manager - Transactional Quality WNS Cape Town, Western Cape, South Africa WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting...

QUALITY ASSURANCE - Design, implement and improve company quality standard related to Sales Agents daily calls. - Analyze data in order to find areas for growth. - Training, motivating, coaching, and correcting employees to ensure that standards are met in relation to the score cards provided and implemented daily for both shifts. - Create reports to track...

A leading enterprise AI company in Cape Town is seeking a QA Lead Engineer to drive quality assurance strategy across teams. The ideal candidate should have over 6 years of QA experience, with at least 3 in a leadership role. You'll own the QA strategy, collaborate closely with engineering teams, and ensure quality throughout the delivery lifecycle. This...

Senior Group Manager - Transactional Quality WNS Cape Town, Western Cape, South Africa Senior Group Manager - Transactional Quality WNS Cape Town, Western Cape, South Africa Get AI-powered advice on this job and more exclusive features. Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers...

**Client Details**: Our client is a dynamic engineering services company that delivers enterprise asset management solutions. They provide smart asset management solutions, specialised management practices, and supporting software tools. They help a diverse client base to perform at their peak while balancing asset performance, cost and risk. Our client's...

Patrianna is a rapidly expanding product development company headquartered in Gibraltar, with a dynamic team spanning the globe. We are on the lookout for exceptional talent—driven, ambitious individuals who are ready to elevate business functions withexpertise, adaptability, and a passion for continuous growth. **Role Overview**: The Ops QA Lead is a...

**Role Purpose**: This position would be responsible for the management and smooth running of the operations related to the sales floor in regard to the Sales Department and Quality Assurance of all calls. **Key Responsibility Areas**: - Responsible for monitoring and maintaining quality and compliance - Monitor and analyze service interactions between...

**Job description** CT - CBD CTC R14600 (Basic R12500 + Benefits medical aid + Pension + Group Life + Incentives) Nett - R12300 Growing company seeks to employ a Quality Assessor within their UK utilities space The QA is responsible for monitoring calls/ transactions, reporting, and feedback to the agent **Duties**: - Conduct Transaction Monitoring as...

**Job description** CT - CBD CTC R11300 (Basic R10300 + Benefits medical aid + Pension + Group Life + Incentives) Nett - +/-R10000 Growing company seeks to employ a Quality Assessor within their UK utilities space The QA is responsible for monitoring calls/ transactions, reporting, and feedback to the agent **Duties**: - Conduct Transaction Monitoring...

We are seeking an experiencedQuality Assurance Automation Leadto join our team on a consulting engagement with a leading client in the banking sector. This role requires a hands-on technical leader who can provide guidance to the QA team while actively contributing to automation testing efforts.Key ResponsibilitiesLead and mentor the QA team, ensuring best...