Customer service
2 months ago
Our organisation is very established and one of the leading international freight forwarders/consolidators in Cape Town,
Ideally we would require you to have one years experience in shipping/logistics.
The position will entail working in Shipshape (shipping software programme) and Pastel (but not essential at this stage )
You will report to the operations manager and be expected to learn and complete all tasks that are required.
Duties include, processing "Arrival notifications" invoicing, shipment tracking and the preparation of shipping status reports. customer service duties, including internal sales.
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Customer Service Representative
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Customer Service Specialist
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Cape Town CBD, South Africa EXL Service Full timeWe are seeking a highly skilled Customer Service Advisor to join our team at EXL Service. This is an exciting opportunity for individuals who have a passion for delivering exceptional customer service and possess excellent communication skills.About the RoleIn this role, you will be responsible for receiving and reviewing fax images, starting data entry in...
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Insurance Customer Service Representative
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Customer Service
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Cape Town CBD, South Africa EXL Service Full timeThis role involves managing and excelling in the utilities industry and existing markets of UK Market with a combination of providing excellent customer service. It would involve managing majorly inbound and very few outbound calls for customers to handle service of high standards. 6 - 12 Months call centre expereince Matric clear credit and crim record...
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Senior Customer Service Representative
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Senior Customer Service Representative
4 days ago
Cape Town CBD, South Africa EXL Service Full timeAt EXL Service, we're seeking a talented Senior Customer Service Representative to join our team. This role offers an exciting opportunity for individuals with excellent communication skills and experience in customer-facing roles.The estimated salary for this position is $50,000 - $70,000 per annum, based on industry standards and location. As a Senior...
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Customer Service Specialist
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Cape Town CBD, South Africa EXL Service Full timeAbout the Role:As a Customer Service Specialist at EXL Service, you will play a vital role in delivering exceptional customer experiences through inbound insurance queries.Key Responsibilities:Ensure a positive customer experience by providing timely and effective solutions to their inquiries.Process new business, renewals, amendments, and cancellations of...
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Customer Service Representative
3 weeks ago
Cape Town CBD, South Africa EXL Service Full timeJob Description:We are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the Role:To manage and excel in the utilities industry and existing markets of the UK.Provide excellent customer service through managing majorly inbound and very few outbound calls.Requirements:6-12 months of call centre experience.Matrik...
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Customer Service Professional
3 weeks ago
Cape Town CBD, South Africa EXL Service Full timeJob Description:We are seeking a highly skilled Customer Service Professional to join our team at EXL Service. In this role, you will play a critical part in handling inbound insurance queries, ensuring that our clients receive exceptional service and support.About the Role:This is a full-time position with a rotational shift of 9 hours from 2 pm to 3 am....
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Inbound Customer Service Advisor
4 weeks ago
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Customer Support Professional
3 weeks ago
Cape Town CBD, South Africa EXL Service Full timeJob SummaryThis is an exciting opportunity for a Customer Support Professional to join EXL Service in Cape Town, South Africa. The successful candidate will have excellent customer service skills and experience working in a call centre environment.About the RoleWe are seeking a highly skilled and experienced Customer Support Professional to manage inbound...
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Customer Support Specialist
6 days ago
Cape Town CBD, South Africa EXL Service Full timeWe are seeking an experienced Customer Support Specialist to join our team at EXL Service. This role involves managing and excelling in the utilities industry, focusing on delivering exceptional customer service to our clients.Key ResponsibilitiesManage inbound and outbound calls to provide high-quality service to customersWork with a team to resolve...
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Customer Financial Support Specialist
2 days ago
Cape Town CBD, South Africa EXL Service Full timeAt EXL Service, we're seeking a Customer Financial Support Specialist to join our collection team. In this role, you'll play a crucial part in helping customers navigate their financial journey and empowering them to become better credit consumers.About the RoleAs a Customer Financial Support Specialist, you'll engage with customers via telephone, both...
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Customer Service Specialist
4 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeAbout EXL ServiceEXL Service is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking an experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing top-notch support to our clients and...
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Insurance Customer Experience Specialist
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Cape Town CBD, South Africa EXL Service Full timeJob OverviewWe are seeking a skilled Insurance Customer Experience Specialist to join our team at EXL Service.Key ResponsibilitiesProvide exceptional customer service through inbound calls, ensuring a positive experience for clients.Process new business, renewals, amendments, and cancellations of policies, maintaining accuracy of customer data.Identify...
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Customer Service Representative
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Cape Town, Western Cape, South Africa EXL Service Full timeWe are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and providing top-notch support to our valued customers.As a Customer Service Representative, you will be the first point of contact...
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Customer Service Representative
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Cape Town, Western Cape, South Africa Service Solutions Full timeAbout UsInternational Brand is a leading service provider in Access Park, renowned for delivering exceptional customer experiences. Our mission is to set the standard for world-class service.We're committed to fostering a work environment that promotes excellence, collaboration, and growth.Job DescriptionAs a Customer Service Representative with our team,...
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Customer Service Advisor
2 weeks ago
Cape Town CBD, South Africa EXL Service Full timereceive and review the fax images and start data entry in the system Attach the fax for existing precert cases needing additional information Route callers to different departments if needed Perform an outbound call or outreach to member or provider to inform the status of the approval and/or denial of the requested authorization. Technical Skills Soft...
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Customer Support Specialist
4 weeks ago
Cape Town CBD, South Africa EXL Service Full timeJob Description:We are seeking a highly skilled Customer Support Specialist to join our team at EXL Service in Cape Town, South Africa. This role is focused on delivering exceptional customer service in the utilities industry within the UK market.About the Role:In this position, you will be responsible for managing inbound calls and providing high-quality...
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Inbound Insurance Customer Care Specialist
4 weeks ago
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