Desktop Support

7 days ago


Cape Town, South Africa Cipla Full time
Job title : Desktop Support - 12 Months FTC Job Location : Western Cape, Cape Town Deadline : December 21, 2024 Quick Recommended Links
  • Jobs by Location
  • Job by industries

Job Purpose

  • Installation, maintenance of end-user computing environments including desktops, laptops and IT peripherals and to provide 1st line IT support, ensuring quality standards are maintained.
  • Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors etc. to provide technical support.
  • Any other duties as assigned by management.

Key Accountabilities

Computer Systems Administration

  • Understand the IT Manager’s goals and objectives in order to effectively anticipate deliverables and follow up when necessary
  • Take responsibility for special projects.
  • Exercise independent judgement and discretion to ensure optimal work and information flow
  • Assist in Quickly resolve any problems that arise with the computer networks and programs
  • Establish and maintain relationships with internal and external stakeholders.

Mobile Device Management

  • Assist with managing and administering of all mobile devices (Tablets) Regionally.
  • Assist technical support locally and remote support Regionally.
  • Assist installing, updating and manage all apps on the devices
  • Assist encrypting the devices with  for company security.
  • Assist installing all 3rd party apps for work related products.
  • Assist troubleshoot faulty devices, re-installing devices.
  • Assist handling all the support on the Mobile Networks, faulty sim cards, data depletion and soft lock of lines.

Other 

  • Assisting Users in Boardrooms.
  • Assisting Keeping a detailed Asset register for all IT equipment and Tablet devices, including all 3G cards that’s give with the tablet devices.
  • Assisting Maintain multimedia and phones in boardrooms.
  • Take ownership of incidents assigned to you and manage them through to resolution
  • Have a ‘hands on’ problem solving approach; solving problems within strict SLA timeframes.
  • Ensure SLA’s are met; time to respond, time to resolve and first time-fix

  • Engineering / Technical  jobs


  • Cape Town, South Africa Disruptive IT Full time

    **Role Description** This is an on-site contract role for a Desktop Support Technician at clients site. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting computer hardware issues, and supporting printers. The role will involve day-to-day tasks such as diagnosing and resolving software and...


  • Cape Town, South Africa Pixelfaerie Business Services (Pty) Ltd Full time

    Please see below job description: **Main Goals/Objectives** - Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment, and software. - Interact with IT Helpdesk and support the end users timeously. - Implement security and create awareness as per ISO 27001. - Plan effectively in terms of expected...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at WNS Global Services. This role requires strong technical expertise and excellent problem-solving skills to provide top-notch support services to our desktop users.About the RoleThis is a dynamic position that involves maintaining and supporting the IT desktop services...


  • Cape Town, Western Cape, South Africa Faircape Full time

    Desktop Support Technician RoleThe Faircape Group is seeking a skilled Desktop Support Technician to join its IT team. As a key member, this professional will be responsible for providing technical support, troubleshooting issues, and maintaining hardware and software across the organization.Key responsibilities include:Configuring employee computers with...


  • Cape Town, South Africa Faircape Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities. The Faircape Group has an exciting opportunity for a **Desktop Support Technician** to join...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    At WNS Global Services, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing top-notch desktop support services to all departments and users.Salary: $60,000 - $80,000 per annum (dependent on location and experience)About the Role:This is a challenging and rewarding...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Senior Desktop Support Technician Job Summary: We are seeking a highly skilled and experienced Senior Desktop Support Technician to join our team at WNS Global Services. As a key member of our IT Desktop Services & infrastructure team, you will be responsible for providing reactive and proactive support and maintenance of our desktop services...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Summary: We are seeking a skilled Desktop Support Specialist to join our team at WNS Global Services.As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for our desktop infrastructure, including PC hardware, software, and telecommunications. This role requires excellent problem-solving skills,...


  • Cape Town, Western Cape, South Africa Ampath Full time

    Job Title: Desktop Support SpecialistAmpath is seeking an experienced Desktop Support Specialist to join our team in Cape Town, South Africa.Estimated Salary: R550,000 - R650,000 per annumAbout the RoleThis is a unique opportunity for an IT professional to provide technical support and maintenance services to our end-users. As a Desktop Support Specialist,...

  • Desktop Support

    6 months ago


    Cape Town, South Africa Dimension Data Full time

    As a Desktop Support Technician, you'll be responsible for supporting our IT systems. You'll ensure that all computers and peripherals are working properly and efficiently. You will provide support to the company's staff, including making sure they're able to access all their files from any device as well as troubleshooting issues or problems when they...


  • Cape Town, Western Cape, South Africa The Skills Mine Full time

    Job RequirementsThe Skills Mine is seeking a highly skilled Desktop Support Team Lead to join our team. The ideal candidate will have a Bachelor's degree in Information Technology or a related field, and 5+ years of experience in desktop support within a financial or similarly regulated industry.Key ResponsibilitiesLead and mentor the desktop support team,...


  • Cape Town, South Africa Khuseleka Aircon and security Full time

    Must have Clear criminal and credit record - Must be willing to work Shifts. 24/7 shifted environment - Must have minimum two (2) years Desktop Support Experience in this position - Must have BPO Experience in IT industry - Windows Desktop support, Printer support & Server support - A good understanding of computer networking and servers - Virtualization and...


  • Cape Town, South Africa Faircape Health Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities. The Faircape Group has an exciting opportunity for a Desktop Support Technician to join our IT...


  • Cape Town, South Africa WNS Global Services Full time

    Job DescriptionThe purpose of the Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective incident management, fault diagnosis, repair, preventative maintenance and daily service tasks.This role requires working shifts on a 24/7 rotation to support various customers. These tasks...


  • Cape Town, South Africa WNS Global Services Full time

    Job DescriptionThe purpose of the Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective incident management, fault diagnosis, repair, preventative maintenance and daily service tasks.This role requires working shifts on a 24/7 rotation to support various customers. Tasks include...


  • Cape Town, South Africa iLaunch Full time

    Lead and mentor the desktop support team Oversee installation, configuration, and maintenance of desktop hardware, software, and peripherals. Lead desktop-related projects, including software rollouts and infrastructure upgrades. Troubleshoot and resolve complex technical issues, including network connectivity and financial software platforms. Perform...


  • Cape Town, Western Cape, South Africa IOCO Full time

    Job Overview">We are seeking a highly motivated and skilled Desktop Support Engineer to join our team in Cape Town. As a key member of our infrastructure services, you will be responsible for providing top-notch desktop support to our clients across various locations.">About the Role">This is a contract position (1 year) that offers a competitive salary of...


  • Cape Town, South Africa Disruptive IT Full time

    **Role Description** This is an on-site contract role for a Desktop Support Technician at Disruptive IT Client in Cape Town. The Desktop Support Technician will be responsible for providing technical support, troubleshooting desktop computers and printers, and performing computer repairs on a day-to-day basis. **Qualifications** - Desktop Computers and...


  • Cape Town, South Africa Cloud Integration Services (Pty) Ltd ta Ukuzimanya Full time

    IT company in Cape Town looking to employ an IT Support Technician at our Cape Town offices. Qualifications/experience: - Matric - Proficient in PC hardware and printer troubleshooting and repair - Working knowledge of TCP/IP Networking - Working knowledge of desktop imaging and deployment Personality Traits: - Punctuality - Ability to work shifts when...


  • Cape Town, South Africa Cloud Integration Services (Pty) Ltd ta Ukuzimanya Full time

    IT company in Cape Town looking to employ an IT Support Technician at our Cape Town offices. Qualifications/experience: - Matric - Proficient in PC hardware and printer troubleshooting and repair - Working knowledge of TCP/IP Networking - Working knowledge of desktop imaging and deployment Personality Traits: - Punctuality - Ability to work shifts when...