Emea Hr Administrator

Role : EMEA HR Administrator Location : Johannesburg, South Africa Established in OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we’re at the forefront of leveraging cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results. Working in partnership with our client, the HR Administrator will provide comprehensive HR support for EMEA (and other markets as per request) to the HR team and contribute to delivering high‑quality service to employees. They will support the HR Operations Partner and HR Partners with the day‑to‑day running of the team and all functions, and will have the opportunity to lead on certain projects with support from the HR Operations Partner. This role requires solid knowledge and experience in HR and process, and a desire to be part of a growing and dynamic team within an international group. Responsibilities Production of employee documentation including offer letters, contracts, variations to contracts, and other related documentation (reference, probationary reviews, absence management, disciplinary process, handling grievances, performance management, redundancy process, TUPE). Also responsible for reviewing documents produced by other members of the team to ensure attention to detail. Maintenance of employee records by updating the HR Database (Sage), Peakon (People Engagement Tool), Greenhouse (Applicant Tracking System) and filing with any employment changes, ensuring compliance. Managing the administration for onboarding of new starters, creating and updating HR documents such as contracts and offer letters, assisting with induction, ensuring background and reference checks are completed, and understanding all legislation for new starters across all responsible markets. Enhance processes for onboarding, off‑boarding and all other employee lifecycle events. Support and advise managers and employees with incoming HR queries by telephone, email and other correspondence in a professional and efficient manner, with support from the People Partner when needed. Support the employee performance appraisal process and compensation planning process. Liaise with payroll and finance on people‑related issues and support with HR audits. Understand employment law and best practice and reflect this in day‑to‑day support. Manage Safer Recruitment – References, RTW, Data Protection, etc. Support the HR (People) Partner in setting up and improving processes to ensure continued best practice. Continue to build and instill a customer service culture through proactive, compassionate and accurate guidance and support to the business. Maintain appropriate level of process, programme, and policy knowledge in order to assist team members. Complete ad‑hoc projects, reporting, and tasks and analyse data to provide accurate statistics where required. Manage all HR operational tasks – ensuring we are "audit ready" and our processes run effectively and smoothly; ensure every aspect of the employee lifecycle is documented and stored appropriately. Action and oversee the payroll process and ensure the information passed to payroll is accurate; support team members with training on this process and be a point of contact for payroll and finance teams with any queries. Lead maternity and paternity conversations. Support the People Operations Partner in identifying inefficient processes and working to find solutions (including automation) that fit the scale of growth the business is predicted to experience. Support the People Operations Partner with the day‑to‑day running of the team to ensure tasks are completed within SLA and to a good standard. Support the People Operations Partner with auditing all data on the system to ensure it is % accurate at all times, providing training and support where needed. Work alongside People Operations Partner to align EMEA process and ensure both are working together. Be a vocal member of the team, such as leading meetings, sharing opinions and collaborating with other departments in the People Team regularly. Regularly collaborate with People Partners and other stakeholders within the business to provide administrative support and advice. Values Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro‑inclusive and anti‑racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal‑opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science‑based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle. #J-18808-Ljbffr