Motor Claims Fulfilment Administrator

3 days ago

Johannesburg, South Africa Telesure Investment Holdings (TIH) Full time

Motor Claims Fulfilment Administrator at Telesure Investment Holdings (TIH) Job Purpose The Motor Claims Fulfilment Administrator provides essential administrative and operational support to the assessing department and the relevant external stakeholders involved in the motor claims process. This role is responsible for maintaining and updating key documentation using MS Excel, internal databases, and departmental systems to ensure the smooth execution of claims fulfilment activities. The Administrator ensures data accuracy, process efficiency, and adherence to best practices, contributing to the overall effectiveness of the claims function. Responsibilities Data Collection and Analysis : Accurately collect and collate information relevant to motor claims assessments for submission to internal departments, external stakeholders, and audit purposes; ensure consistent and precise recording of data across all internal systems and platforms. Operational Compliance : Develop and maintain a solid understanding of the organisation’s policies, procedures, and relevant regulatory codes; consistently adhere to mandatory procedures and compliance requirements to ensure all administrative tasks and data handling meet required standards. Document Preparation : Prepare routine correspondence, reports and other documentation in line with departmental standards and detailed instructions; utilise standard office software to ensure documents are professionally formatted, accurate and fit for purpose. Client & Customer Management : Support the effective management of internal and external clients by performing routine administrative tasks and contributing to customer service‑focused activities; assist team members in delivering a responsive and professional service experience. Stakeholder Engagement : Build and maintain effective working relationships with internal departments, external partners, and service providers; ensure consistent and high‑quality service delivery by understanding and adhering to stakeholder‑specific SLAs and TAT guidelines. Work Scheduling and Allocation : Effectively manage and prioritise own workload to ensure timely completion of all assigned tasks; maintain awareness of deadlines and service expectations, adjusting work plans as needed to meet operational requirements. Personal Capability Building : Continuously develop and enhance process knowledge and technical skills through formal training, informal learning opportunities and coaching; remain up to date with system changes, industry practices and departmental procedures. Education Grade 12/SAQA Accredited Equivalent (Essential); Certificate/Diploma/Degree in Administration (Advantageous). Experience 1 year's experience in an administrative support role within an operational environment (Essential); experience within the motor claims, insurance or financial services industry (Advantageous). Apply Now Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now. #J-18808-Ljbffr

  • Motor Claims Fulfilment Administrator

    5 days ago

    Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full time

    Motor Claims Fulfilment Administrator page is loaded## Motor Claims Fulfilment Administratorlocations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 3, 2025 (6 days left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading financial service providers, and grow your...

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