It Technical Support

ENVIRONMENT:A strong technical & results-driven Technical Support Analyst is sought by a dynamic Independent Asset Management Firm to ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...

ENVIRONMENT:A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests,...

Job Description iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. About the Role The iStore Technical...

IT Support Engineer Reference: CTI -CAF-1 Are you ready to join our client's winning team? We're on the hunt for an IT Support Engineer who can tackle any tech challenge that comes their way. Duties & Responsibilities Job Description: Our client believes that providing top-notch IT support requires dedication, agility, and teamwork. They're looking for an IT...

ENVIRONMENT:YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your...

**Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....

**Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...

Job Purpose The main purpose of this role is to provide client support by resolving requests and incidents to ensure optimal infrastructure functionality. This is a 1st line support role. Key Responsibilities Process client requests and resolve incidents swiftly Ensure hardware, desktop, network, app and connectivity functionality Collaborate with third...

**Job description** **Job Specs** Day to Day 4. Application lifecycle management 7. Incident and trend analysis 8. Problem management **Qualifications** - Matric and National Diploma or related field - ITIL Practitioner Level will be beneficial **Experience** - 3 - 4 years’ experience gained in providing level 2 technical support to an area of the...

Summary This is a management position that manages a team of Support Desk Technology Consultants (at various levels of specialty), consisting out of technical- and functional training consultants. What will make you successful in this role? Software management Responsibilities Ensure team knows software, services and processes through ongoing training...