Motor Claims Training Consultant
7 days ago
Stay safe online. Now more than ever, it's important to be cybersafe. See Santam's tips to keep you safe online. Learn more. Santam Motor Claims support is seeking an energetic, passionate individual to fill the position of Training Consultant based in Hill On Empire. WHAT WILL YOU DO The purpose of this role is to coordinate and conduct product, system, process, soft skills, and related training sessions to enhance staff knowledge and skills, improving their current job activities. This includes coordinating and conducting assessments to improve worker and workplace performance. WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE Develop and implement comprehensive training programs for new hires and existing employees in the claims department. Lead engaging training sessions, both in groups and one-on-one. Assess training effectiveness and adjust programs to improve outcomes. Stay updated with industry trends, tools, and techniques, incorporating them into training. Provide feedback to enhance staff performance and professional growth. Ensure all training activities comply with legal and company policies. Maintain records of training sessions and employee progress. Collaborate with management to identify training needs based on projected processes and changes. QUALIFICATIONS AND EXPERIENCE Matric Industry-specific qualification or accreditation (e.g., IISA qualification) ETDP Qualification or equivalent (Train the Trainer, Assessor, Moderator, Evaluator) OR BEd 2-4 years claims experience 1-2 years in Learning and Development (planning, facilitation, evaluation) Understanding of Santam systems, including Mainframe systems SKILLS Understanding of the Training Value Chain Cycle Organizational and facilitation skills Client engagement skills Analytical and problem-solving skills Advanced proficiency in Word, Excel, PowerPoint Fluent in English and Afrikaans COMPETENCIES Effective communication and presentation skills Interpersonal and motivational skills Goal-oriented and organized Networking and relationship-building abilities Technical proficiency with claims processing systems Adaptability and problem-solving capabilities ABOUT THE COMPANY Santam is a market leader in the general insurance industry in Southern Africa, committed to transformation and diversity. We value our people and strive for an inclusive workplace. Qualified applicants should submit their cover letter, CV, and salary requirements in MS Word format to santam.co.za. Please share this vacancy with qualified individuals. Our recruitment process Onboarding Ensure we receive all your documents to process your onboarding onto our payroll system. Advertising Vacancies are advertised for 3-5 days depending on skill availability. Screening and Interviews Candidates are screened via phone, followed by competency interviews. Successful candidates may be invited for assessments and further interviews with department heads. Final steps Upon selection, complete all onboarding documentation to join our team. TIPS & TRICKS Preparing for your interview Interviewing is a two-way process. Be prepared, be yourself, and use this opportunity to learn about us and showcase your skills. Santam has been recognized as a Top Employer 2025 for excellence in people practices for nine consecutive years. #J-18808-Ljbffr
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Motor Claims Training Consultant
4 weeks ago
Johannesburg, South Africa Santam Insurance Full timeStay safe online. Now more than ever, it's important to be cybersafe. See Santam's tips to keep you safe online. Learn more. Santam Motor Claims support is seeking an energetic, passionate individual to fill the position of Training Consultant based in Hill On Empire. WHAT WILL YOU DO The purpose of this role is to coordinate and conduct product, system,...
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Claims Service Consultant: Motor
2 weeks ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY Santam’s Motor Claims has a position available for a Claims Service Consultant: Motor that will be based in Auckland Park. WHAT WILL YOU DO The purpose of this position is to process all the allocated Motor Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all queries on the claim. This will include...
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Motor Merits Consultant
6 days ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY Santam’s Motor Claims department has a positions available for a Motor Merits Consultants that will be based in Johannesburg, Auckland Park. WHAT WILL YOU DO The purpose of this position is to determine the merit of segmented motor claims by performing investigations, verifying the description of the event with the loss and make sure that all...
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Head: Motor Claims
4 days ago
Johannesburg, South Africa Santam Full timeWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...
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Motor Claims Fulfilment Administrator
7 days ago
Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full timeMotor Claims Fulfilment Administrator page is loaded## Motor Claims Fulfilment Administratorlocations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 3, 2025 (6 days left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading financial service providers, and grow your...
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Motor Claims Fulfilment Administrator
2 weeks ago
Johannesburg, Gauteng, South Africa Telesure Investment Holdings (TIH) Full time R250 000 - R400 000 per yearJoin TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose.Job PurposeThe Motor Claims Fulfilment Administrator provides essential administrative andoperational support to the assessing department and the relevant externalstakeholders involved in the motor claims...
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Motor Claims Fulfilment Administrator
5 days ago
Johannesburg, South Africa Telesure Investment Holdings (TIH) Full timeMotor Claims Fulfilment Administrator at Telesure Investment Holdings (TIH) Job Purpose The Motor Claims Fulfilment Administrator provides essential administrative and operational support to the assessing department and the relevant external stakeholders involved in the motor claims process. This role is responsible for maintaining and updating key...
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Motor Claims Fulfilment Coordinator
5 days ago
Johannesburg, South Africa Telesure Investment Holdings (TIH) Full timeA reputable insurance company is seeking a Motor Claims Fulfilment Administrator in Johannesburg to provide essential administrative support for the motor claims process. Key responsibilities involve data collection, compliance, document preparation, and client management. The ideal candidate holds a Grade 12 qualification and has at least 1 year of...
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Claims Service Consultant STP
7 days ago
Johannesburg, South Africa Santam Insurance Full timeStay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Santam Motor Claims has a position available for a Motor Claims Service Consultant STP (Straight Through Processing) that will be based in Auckland Park Johannesburg. JOB DESCRIPTION The purpose of this position is to process...
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Motor Claims Specialist
4 days ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 68928 **Job Type** - Permanent **Job Title** - Motor Claims Specialist **Computer Skills** - MS Excel,MS Outlook,MS Word **Industry** - Insurance - Brokering **City** - Johannesburg **Province** - Gauteng - Validation of claims in line with Company guidelines and Standard Operating Procedures - Appointment of necessary providers -...
