Senior Front-End Developer

Position Overview MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry‑leading organization. Senior Front‑End Developer – crafting stunning, high‑performing applications for existing (.NET, PHP, jQuery) and brand‑new projects. Position Responsibilities Work with backend developers to design and implement effective, professional user interfaces. Support and update our existing applications, which currently use outdated frameworks or versions of HTML. Create layout, proofs of concept and designs for applications from design briefs or specifications. Integrate front‑end technologies with PHP, .NET and Python backend applications. Follow agile methodologies (Scrum or Kanban) to ensure iterative development and continuous delivery. Troubleshoot and resolve technical issues, ensuring high‑quality and scalable solutions. Participate in code reviews, provide feedback, and mentor junior developers. Candidate Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 5+ years of experience in JavaScript development with strong knowledge of best practices. 5+ years of experience in HTML and CSS design, including usage of at least one framework, such as Bootstrap. Ability to integrate front‑end development with back‑end technologies including PHP and .NET. Proficiency in design, with an ability to produce concepts for the final application. Familiarity with Agile SDLC methodologies (Scrum and Kanban). Strong problem‑solving abilities and logical thinking skills. Excellent interpersonal, written, and verbal communication skills. Ability to multitask and adapt in a fast‑paced environment. High attention to detail and a commitment to delivering quality solutions. Desirable Skills And Experience 3+ years of experience in at least one JavaScript framework such as React, Svelte or Vue.js. Hands‑on experience with PHP or C#.NET. Familiarity with Python, particularly Flask. Ability to work independently to deadlines. Compensation & Benefits Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. Paid Time Off: Earn PTO and paid holidays. Incentives & Rewards: Participate in contests with cash bonuses and prizes. Health Benefits: Full‑time employees receive comprehensive medical, dental and vision coverage after 90 days. Retirement Savings: Retirement savings programs where available. Disability Insurance: Short‑ and long‑term disability coverage. Life Insurance: Access to life insurance options. Career Growth: Internal promotion opportunities. Paid Training: Learn new skills while earning a paycheck. Casual Dress Code: Comfortable work environment. Physical Requirements The job is largely sedentary, requiring prolonged computer use and occasional movement around the office to accomplish tasks. Must be able to sit/stand and handle objects up to 40 pounds. Conditions of Employment Must be authorized to work in the country where the job is based. Must submit to a level II background security investigation and fingerprint; offers contingent on investigation results. Must submit to drug screening; offers contingent on results. Reasonable Accommodation Consistent with the ADA, MCI provides reasonable accommodations when requested, unless undue hardship is incurred. Equal Opportunity Employer MCI embraces differences and maintains a work environment free from discrimination. All employment decisions are based on merit and qualifications, and we provide equal opportunities for all. About MCI MCI helps customers tackle CX and DX challenges, providing industry‑leading solutions that deliver exceptional experiences. We offer business process outsourcing, staff augmentation, contact center services, and IT services. MCI was named by Inc. Magazine as Iowa’s Fastest Growing Company in 2019 and employs over 10,000 individuals worldwide. Location Cape Town, Western Cape, South Africa #J-18808-Ljbffr