Portuguese Customer Support

3 weeks ago


Cape Town, South Africa Outsource-X South Africa Full time

Portuguese Written Customer Support Agent Job Description And Duties As a Customer Service Agent, you will be the first point of contact for supply and demand‑related customer support inquiries for our Portuguese‑speaking clients. The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast‑paced environment. You will be joining a fantastic multinational team, working alongside French, German, Dutch, Italian, and English agents. Client Spec UK‑based SaaS client, very dynamic, and fun with a huge emphasis on staff well‑being. Responsibilities Manage incoming client contacts and escalations with compassion and proactivity in order to prioritize their needs and provide unique solutions to problems. Process both client‑generated and internally generated service request tickets within specified delivery times. Provide administrative support to certify client details and alter any incorrect information within our stakeholder’s client database. Flexibility to take on additional tasks as directed by team leader. Requirements Minimum 1–2 years of experience in customer support or client‑facing roles, preferably in a multinational environment. Required Language Thresholds Portuguese (Level C1/C2) English (Level B2) The position is in office. Office location: Somerset West, Western Cape Working Hours: 09:00 – 18:00 Mon – Sun (Shift Rotation) Seniority level: Not Applicable Employment type: Contract Job function: Other Industries: Outsourcing and Offshoring Consulting #J-18808-Ljbffr



  • Cape Town, Western Cape, South Africa Initiate International Full time R200 000 - R250 000 per year

    We have an exciting career opportunity for a Portuguese speaking Customer Support Agent to join a an online travel booking platform and work remotely in South Africa. They build and deploy cutting edge technology that connects travellers with more than 2.5 million accommodations globally. The customer support team understands that travel can be an...


  • Cape Town, South Africa Initiate international Full time

    We are seeking a motivated and customer-focused individual to join our client's team as a Portuguese-Speaking Customer Service Representative with expertise in Sportsbook operations. In this role, you will be responsible for delivering exceptional customer service experiences to the Portuguese-speaking clientele within the realm of sports betting and...


  • Cape Town, South Africa SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. Full time

    **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD** is an international company that provides customer support services to reputable financial firms. One of our biggest clients is **IQOPTION** (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are...


  • Cape Town, South Africa Odity Cape Town Full time

    Odity Cape Town is looking to grow its team! Start date: Jan/Feb 2025 Shifts: Mon to Fri 9am to 7pm **WHO ARE WE?** At Odity, we are experts in customer relations. We help brands that trust us to take care of their most valuable asset: their customers. We are a multicultural team of 1,500 employees based at 10 offices located around the world: New York,...


  • Cape Town, South Africa DigiCert Full time

    Customer Experience Specialist (Portuguese Speaker) DigiCert Cape Town, Western Cape, South Africa We’re a leading, global security authority that is disrupting our own category. Our encryption is trusted by the major e‑commerce brands, the world's largest companies, the major cloud providers, entire country financial systems, the entire Internet of...


  • Cape Town, South Africa ARC Business Process Outsourcing Full time

    Are you ready to embark on an exciting career journey? Your destination is right here! We're on the hunt for dynamic and motivated **Portuguese-speaking Customer Service Agents** to join our Somerset-based contact center, nestled in the picturesque Helderberg Area. We're not just a company; we're a global family, and we want you to be a part of our growth...


  • Cape Town, South Africa Rhino Africa Full time

    Portuguese Travel Consultant Rhino Africa is the World’s Most Awarded Safari Company and has been planning tailor-made luxury safaris to Southern Africa, East Africa and the Indian Ocean Islands since 2004. We've welcomed over 200,000 delighted guests from all across the globe, and reaped many awards along the way too. But it's not all thrills and...


  • Cape Town, South Africa DigiCert Full time

    Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put...


  • Cape Town, South Africa DigiCert Full time

    A leading global security company is seeking a Customer Experience Specialist in Cape Town. The successful candidate will engage with customers and internal teams, ensuring effective validation processes. Fluency in Portuguese and professional English proficiency are essential. This role offers opportunities to learn and grow within the organization,...


  • Cape Town, South Africa Digicert Full time

    A global security authority is looking for a Customer Experience Specialist in Cape Town. The role involves engaging with customers through various channels, executing validation processes, and analyzing test data. Ideal candidates should be fluent in Portuguese with professional English proficiency, possess customer service experience, and demonstrate...