Senior Manager, Complaints

Purpose Of The Job To provide and manage the activities of the Business Centre Complaints and Queries team, which include but not limited to the following: handling of complaints from multiple sources, redirecting of complaints to external regulatory authorities and internal FSCA divisions in accordance with relevant protocols and management of the debarment...

**Purpose of the Job**: To provide and manage the activities of the Business Centre Complaints and Queries team, which include but not limited to the following: handling of complaints from multiple sources, redirecting of complaints to external regulatory authorities and internal FSCA divisions in accordance with relevant protocols and management of the...

Purpose of the Job: To provide and manage the activities of the Business Centre Complaints and Queries team, which include but not limited to the following: handling of complaints from multiple sources, redirecting of complaints to external regulatory authorities and internal FSCA divisions in accordance with relevant protocols and management of the...

Job title : Manager– Complaints And Query Resolutions Business Centre Department (Pretoria) Job Location : Gauteng, Pretoria Deadline : November 17, 2025 Purpose of the Job To provide and manage the activities of the Business Centre Complaints and Queries team, which include but not limited to the following: handling of complaints from multiple sources,...

Overview Assistant Manager : B-BBEE Complaints Handling Listing reference : nef_ Listing status : Online Apply by : 9 December Position summary Job category : Government and NGO Contract : Fixed Term Contract Remuneration : Market Related EE position : No Introduction To develop complaints handling system, procedures and processes and report on complaints...

In this role, you will be part of our client-focused Client Services function, delivering exceptional customer service even in challenging situations. You will be responsible for investigating client complaints to ensure appropriate outcomes and contribute to fostering a customer-centric culture within the organisation. What you'll be doing Investigating...

In this role, you will be part of our client-focused Client Services function, delivering exceptional customer service even in challenging situations. You will be responsible for investigating client complaints to ensure appropriate outcomes and contribute to fostering a customer-centric culture within the organisation. What you'll be doing Investigating...

A leading government agency in Pretoria is seeking an Assistant Manager for B-BBEE Complaints Handling. The role involves developing and overseeing complaints handling systems, ensuring compliance, and improving processes. Candidates should possess a diploma or degree in public administration and have 3-5 years of relevant experience. The position offers a...

**Purpose of the Job**: To assist the department in handling complaints and queries from multiple sources, redirect complaints to external stakeholders, regulatory authorities and internal FSCA divisions in accordance with relevant protocols and management of the debarment register. The person appointed to this position will report to the Manager. **Key...

**Duties & Responsibilities of a Senior Store Manager**: - Overseeing overall operation of the restaurant/ take-away - Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained - Overseeing and managing stock control, purchasing and orders - Dealing with customer complaints and maintaining customer service levels of the...