Intermediate Operations Specialist

2 weeks ago

Cape Town, South Africa Wilderness Full time

Job Description PRIMARY PURPOSE To fill a full operations role in the booking process firstly as a support to the Travel Designers but being the first line in relationships with suppliers and administration of the entire backend of each booking made by the journey designers. To secure the booking with all services providers including travel designers accurately, efficiently, timeously and with zero errors. This position is based in Cape Town Detailed Responsibilities Develop Stakeholder relationships by liaising with travel designers on all bookings in an operational capacity and continuous communication with suppliers and internal sales. Keep all booking information updated in the system ensuring Customer Relationship Management (CRM) is continually up to date. Reconfirm all services as per the Wilderness Safaris Terms & Conditions. Keep updated with all WS and AP product updates, as well as technology updates. Contact suppliers in writing to confirm or cancel relevant services giving them all special requirements. Maintain booking file (electronically) which has been processed by the Travel Designer. Escalate complaints that could negatively affect long-term relationships, to relevant Managers. Feedback to all properties where guests are due to travel to mitigate complaints down the line. CANDIDATE PROFILE Qualification Matric certificate – with maths (minimum standard grade or above) Tertiary certificate in Travel & Tourism/hospitality Experience 2-3 years’ experience at an intermediate level. Computer Literate (Microsoft Office, Email, Teams, Internet browsers) Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry. Skills Excellent communication skills in English, both written and oral. Excellent attention to detail and accuracy in data capturing. Foreign language skills advantageous. Interests A passion for wildlife and a commitment to sustainability and conservation. Apply for this position with us on WhatsApp. Simply send the word ‘Hi’ to Apply #J-18808-Ljbffr

  • Intermediate Operations Specialist

    2 weeks ago

    Cape Town, South Africa Wilderness Full time

    Intermediate Operations Specialist - Retail Join to apply for the Intermediate Operations Specialist - Retail role at Wilderness. Primary Purpose To fill a full operations role in the booking process, firstly as a support to the Travel Designers but being the first line in relationships with suppliers and administration of the entire backend of each booking...

  • Booking Operations Specialist – Travel

    2 weeks ago

    Cape Town, South Africa Wilderness Full time

    A leading travel company in Cape Town seeks an Intermediate Operations Specialist. The successful candidate will support Travel Designers and manage supplier relationships throughout the booking process. Responsibilities include maintaining booking records, confirming services, and ensuring CRM accuracy. Candidates should have relevant qualifications, 2-3...

  • Intermediate Paid Media Specialist

    2 days ago

    Cape Town, South Africa Boardroom Appointments Full time

    About the job Intermediate Paid Media Specialist Key purpose: Were looking to hire a dynamic, ambitious and results-orientated Paid Media Specialist with more than two years of experience in Google and Facebooks advertising platforms, based in our digital command centre in Cape Town. Duties and responsibilities: Act as a seamless interface between the...

  • Operational Planning Specialist

    2 days ago

    Cape Town, South Africa Bebeeplanning Full time

    Job Description The Operational Planning Specialist is responsible for optimizing gantry utilization, planning plant-to-plant operations, and coordinating commercial, customer, and operational requirements. This role requires leadership in planning, control, regulatory compliance, and customer engagement to drive efficiency, superior customer experience, and...

  • Security Specialist

    4 weeks ago

    Cape Town, South Africa Ayoba Full time

    SIMFY AFRICASECURITY SPECIALIST - Fixed Term Contract Purpose & Context : We are seeking a highly skilled and experienced Security Specialist with a strong background in Site Reliability Engineering (SRE) and DevSecOps. In this role, you will be a key player in designing, implementing, and maintaining secure, scalable, and resilient cloud infrastructure. You...

  • Operations Specialist

    3 days ago

    Cape Town, South Africa G Adventures Full time

    About Us - G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with...

  • Operational Specialist

    4 weeks ago

    Cape Town, South Africa Xylenvorth Full time

    Overview The Operational Specialist is a full-time, on-site role for an Operational Specialist located in the City of Cape Town. The individual will oversee operations management, manage projects, and contribute to sales activities. The role ensures efficient business workflows, optimizes processes, and supports the overall operational strategy of the...

  • Operations Specialist

    1 week ago

    Cape Town, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Cape Town- Salary- R850k - R650k- Job Type- Permanent- Education- CA(SA)/ BCom (Hons) with accounting- Experience- 4-6- Reference- OS090721JP- - finance.jobs(at)staffingprojects.co.za- Fax- 0865728847Our client, an investment company based in Cape Town, is currently seeking an Operations Specialist to join their operations...

  • Intermediate Journey Specialist

    4 weeks ago

    Cape Town, South Africa Wilderness Full time

    PRIMARY PURPOSETo manage and complete the booking confirmation on the Wilderness Window and be fully responsible for accuracy and financial health of each booking. Fostering and building a great relationship with the TD and Ops specialists by strengthening that bond and partnership, communicating and delivering exceptional service. This position is based in...

  • Operations Specialist

    4 days ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time R500 000 - R1 000 000 per year

    Description Hire Resolve's client in the Investment Industry is urgently seeking a highly skilled Operations Specialist to join their team in Cape Town.ResponsibilitiesPosition within the operations team, principally as an operations specialist.The Purpose of this role is to contribute to and promote robust operating procedures across the investment...