Delivery Lead, South Africa
3 weeks ago
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back‑office systems in any language or cultural context. Role Overview We’re looking for a Delivery Lead to own how our AI agents go live with enterprise clients — from idea to production. You’ll bridge technical execution with client strategy, making sure every implementation lands on time, on scope, and delivers real business impact. This role is half operator, half leader: you’ll manage hands‑on delivery of complex programs while building and scaling a high‑performing client‑facing team. If you thrive in the space between tech, people, and process this is where you’ll feel at home. You will: Own end‑to‑end delivery of AI agent implementations for enterprise clients — from translating needs into timelines and deliverables to ensuring every launch happens on time and at quality. Lead large, multi‑stakeholder implementations — run cross‑functional meetings, own the Gantt (milestones, dependencies, owners), and keep everyone aligned and accountable. Guide clients through the full lifecycle — onboarding, adoption, renewals, and expansion — driving long‑term impact, not just initial delivery. Build and nurture strong relationships with enterprise customers — manage expectations, create alignment, and become their trusted partner in AI transformation. Drive both leadership and execution — directly manage programs while establishing and scaling the local Client Success, Implementation, and Program Management functions. Act as the primary point of contact for strategic accounts — ensure collaboration runs smoothly and issues are resolved before they escalated. Take a hands‑on role in delivery - oversee configuration, testing, optimization, and integrations to make sure agents perform flawlessly in production. Manage risk, handle escalations, and remove blockers to keep programs on track and clients confident. Requirements 5+ years in Program Management, Technical Project Management, or Technical Customer Success within enterprise SaaS, AI, or related tech environments. Proven record of hands‑on delivery in complex, technical enterprise programs - not just coordination, but execution. 2+ years in leadership roles, with experience hiring, managing, and scaling Program or Customer Success teams. Experience building new functions or operations in growth‑stage companies or new markets. Excellent English (written and spoken) plus fluency in at least one local language. Strong technical acumen - you’re comfortable around APIs, cloud infrastructure, and enterprise IT integrations. Outstanding communication, stakeholder management, and executive presence - you know how to hold the room. Outcome‑driven and highly independent, equally confident rolling up your sleeves or zooming out to shape long‑term strategy. Based in Johannesburg Why Wonderful? A seat at the table as we build a new AI category from the ground up. The energy of an early‑stage scale‑up + the stability of world‑class investors. Ownership, autonomy, and impact that you just won’t find at corporate giants. A team of ambitious builders who balance urgency with a strong sense of vibe. #J-18808-Ljbffr
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Delivery Lead, South Africa
3 weeks ago
Cape Town, South Africa Wonderful Full timeDelivery Lead, South Africa 5 days ago Be among the first 25 applicants Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back‑office systems in any language or cultural context. We’re looking for a Delivery Lead to own how...
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Delivery Lead, South Africa
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Cape Town, Western Cape, South Africa Wonderful Full time R1 200 000 - R2 400 000 per yearWonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.Role Overview:We're looking for a Delivery Lead to own how our AI agents go live with enterprise clients — from idea to...
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Cape Town, South Africa Emi South Africa Full timeLocation EMI South Africa Commitment Full Time Compensation This opportunity is a support-based, self-fund-raised position. I'm interested EMI South Africa is looking for an electrical engineer to join our team in Cape Town. The qualified person will assist our office by providing electrical engineering input on projects across Southern Africa. The South...
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Cape Town, South Africa Amazon Web Services (AWS) Full timeDelivery Consultant: Data and Analytics, AWS Professional Services, South Africa Join to apply for the Delivery Consultant: Data and Analytics, AWS Professional Services, South Africa role at Amazon Web Services (AWS) Delivery Consultant: Data and Analytics, AWS Professional Services, South Africa 1 week ago Be among the first 25 applicants Join to apply for...
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Cape Town, South Africa Payprop South Africa Full timeA leading tech platform for letting agents is seeking a Country Manager in Cape Town. This role involves owning the commercial strategy, managing a sales team, and driving market growth in South Africa. The ideal candidate has extensive experience in sales leadership within the SaaS industry and possesses strong B2B sales skills. A competitive salary and...
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