Property House Manager

4 days ago

Cape Town, South Africa Surgo PTY Ltd Full time

Job Opportunity: House Manager Location: Cape Town, Maitland Mews Closing Date: 30 June 2025 Salary: R16 000 per month, Pension and Medical Insurance Are you passionate about property management, building maintenance, and creating strong communities? We are looking for an experienced House Manager to join our team and take ownership of the day-to-day operations, tenant relations, and maintenance of residential properties. Role Purpose The House Manager will be responsible for: Managing rental collection and occupancy levels Overseeing property maintenance and service providers Ensuring positive client and tenant relationships Supervising on-site staff and ensuring smooth operations Maintaining a healthy social climate within the property Key Responsibilities Client Services & Tenant Management Manage vacancies through tenant sourcing, viewings, and workshops Oversee rental collection and implement credit control processes Facilitate tenant intake and exit, including snag lists and house rule orientation Maintain occupancy and rental collection targets Maintenance & Security Oversight Conduct property inspections and ensure timely maintenance Manage service providers (cleaning, security, gardening, refuse removal) Ensure cleanliness and safety of the building and grounds Staff & Service Provider Management Recruit, induct, and train on-site staff Conduct performance appraisals and disciplinary processes Lead weekly team meetings and motivate staff Oversee in-house maintenance and cleaning teams Administration & Reporting Submit accurate weekly/monthly reports Process site documentation and attend internal meetings Community and Social Climate Management Monitor the social environment of the building Address behavioural issues and support tenant well-being Liaise with social workers for more complex cases Role Requirements Qualifications & Experience Minimum Grade 12 (Matric) At least 2 years' experience in building or facilities management Must have experience in Rental collection and Tenant management Must be able to stay on site Hands-on maintenance experience Key Internal Contacts Client Services Manager Maintenance Manager Leasing Administrators Key External Contacts Tenants Service Providers Skills and Competencies Technical Skills: Lease and asset management Maintenance planning Default and eviction processes (basic) Knowledge of safety and security standards Soft Skills: Strong communication and interpersonal skills Conflict resolution and customer service Planning, organising, and team leadership Emotional control, attention to detail, adaptability If you're a dynamic, solutions-driven professional who thrives in a people-centred environment, we’d love to hear from you. #J-18808-Ljbffr

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