Employee Benefits Consultant

3 weeks ago

Johannesburg, South Africa FNB South Africa Full time

Job title: Employee Benefits Consultant (Fixed term contract) Job Location: Gauteng, Johannesburg Deadline: November 30, 2025 Quick Recommended Links: Jobs by Location Job by industries To capture payroll requests on time and within specified cut off time periods which includes management of payroll processes, ensuring accurate and timely payroll delivery for employees. To resolve expert advice on payroll-related matters and ensure compliance with legislation and First Rand Policies Responsibilities Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. Build and maintain relationships with clients and internal stakeholders that promote cross delivery process solutions. Conduct inbound system support calls in a professional manner, ensuring an excellent and accurate client service enhancing the client experience. Resolve customer queries effectively or alternatively, elevate unresolved queries for resolution in accordance with operational goals and standards. Contribute to effective Human Resources administration services, by correctly preparing and processing employee formalities/documentation in accordance with operational goals and standards. Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed. Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared. Competencies Ability to work under pressure and meet deadlines. Strong organizational skills and ability to manage multiple tasks. Qualifications Bachelor’s degree in finance, Accounting, Human Resources, or a related field. Professional certification in payroll management is advantageous. Experience Qualification: HR related. Experience: Workday and PaySpace would be advantageous. Skills Strong analytical and problem-solving skills. Excellent attention to detail and accuracy. Proficient in Microsoft Office Suite, particularly Excel. Strong communication and interpersonal skills. End Date: November 14, 2025 #J-18808-Ljbffr

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