Corporate Store Manager
1 week ago
About our company Clicks Group Introduction: It is the role of the Store Manager to oversee the Operational and Citizen management of stores. Guest Focus Be able to demonstrate the "Sorbet Way" and instil this focus on your team, when dealing with our guests. Resolve customer complaints within 24 hours. Understand and be able to advise guests on all treatments in the menu. Actively promote and up / cross sell treatments. Handle guest questions and concerns in a professional and accurate manner. Answer calls in a friendly professional manner. Ensure that the scheduler is well planned to accommodate guests as effective as possible. Citizen Focus On-board new citizens in the store and mentor them on the Sorbet way (culture). Host monthly talk shows with the citizens to focus on relevant issues (QAR Results, Sales Targets, Hygiene, Training, Culture and Service Focus). Manage citizens work schedule / rosters. Coordinate citizen training schedules and bookings. Communicate any staff / guest problems that need attention to the Area Manager of the store. Manage Disciplinary procedures and performance management with each citizen. Drive individual targets per citizen with one on ones. Operational Focus Understands the benefits of the Sorbet Loyalty Program, and is able to train the team and drive focus on the program with all citizens in store and drive loyalty sign ups in the store. Ensure that the store merchandising and general presentation is maintained according to Sorbet standards. Manage spot checks on stock counts and inventory control (Daily in and Out Counts, weekly Full Inventory Check). Manage stock receiving procedures as per Sorbet Franchise Systems Manual. Responsible for checking that stock has been captured accurately on ESP by FDC's. Assist with administrative accurate invoice filing and controls. Manage cash takings, check cash-ups for accuracy and ensure daily banking or twice a week banking – store dependant. Reporting Submit talk show / team meeting agendas and feedback to relevant Area Manager. Submit sick leave tracking and all leave forms to area manager monthly in order to manage accurate payroll. Submit all relevant RS data to area managers monthly for accurate payroll. Pulling of weekly sales figures to manage stores progress to monthly budget. Marketing Communicate and ensure implementation of all national marketing and advertising campaigns at store level. Making sure citizens are aware of all campaigns. Collateral is displayed and implemented. Citizens are trained and able to sell / market the campaign. Key Competencies Computer Literate. Exceptional communication skills (spoken, telephonic and written). Organised and systematic. Detail orientated. Must possess an aptitude for basic math and money handling skills. Punctual. Able to function under pressure in a fast-moving environment. Able to manage multiple stores. Self-directed and able to work independently. Minimum Requirements Experience: Minimum 2 years' experience in a store management role within a retail / FMCG store operations environment. Financial management experience (budgets, profit and loss statements, financial ratios, etc.). Education Mandatory / Grade 12 (essential). Business and Retail Management Diploma (desirable). #J-18808-Ljbffr
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Store Manager
22 hours ago
Johannesburg, South Africa Crazy Store Full timeRegion: JHB South-Vaal, Southdale Department: Operations Type: Full Time Overall Job Purpose: You will manage the overall store standards, staff performance and resolve customer queries. You will report directly to the Area Manager. Job Specification: We need a self-motivated individual to fill this vacancy as a Store Manager at our Southdale store. In...
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Corporate Store Manager
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Johannesburg, South Africa C&R Brand Solutions Full time**Key responsibilities**: **Sales and promotion**: Promote and sell stock from the approved range, as well as ADHOC items, to Momentum staff, departments, customers, brokers, and partners. Participate in briefing and brainstorming sessions with relevant customers. Ensure SYNC quotes, including relevant artwork, are provided within 24 hours. **Store...
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Johannesburg, South Africa Corporate Traveller Full time**Job no**: 526887 **Brand**: Corporate Traveller **Work type**: Full time **Location**: Johannesburg North **Categories**: Corporate & Group Travel **Customer Success Manager - Corporate Traveller**: Do you have a passion for building long-term client relationships, driving value, and ensuring customer satisfaction? Corporate Traveller is looking for a...
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Rsa - Corporate Traveller - Travel Manager
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Corporate Store Manager
1 week ago
Johannesburg, Gauteng, South Africa Sorbet Group Full time R250 000 - R500 000 per yearIntroductionIt is the role of the Store Manager to oversee the Operational and Citizen management of stores. As the team leader, special focus should be placed on how you implement the Sorbet Culture and ethos within the team, to focus on the development of the citizens and improving the lives of our guests, through superior customer care and store...
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Johannesburg, South Africa Corporate Traveller Full time**Job no**: 516625 **Brand**: Corporate Traveller **Work type**: Full time **Location**: Johannesburg West **Categories**: Leisure Travel & Retail, Corporate & Group Travel **General Information** **Job Title**: **Corporate Learning and Development Expert** **Purpose**: Corporate Learning and Development Expert is responsible for the strategic...
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Corporate Store Manager
4 weeks ago
City of Johannesburg Metropolitan Municipality, South Africa Sorbet Group Full timeStore Manager Store Manager oversees operational and citizen management of stores, implements Sorbet culture, focuses on guest delight and store profitability. Guest Focus Demo the Sorbet Way, instill in team, focus on guests. Resolve customer complaints within 24 hrs. Advise guests on menu treatments. Promote and up/cross sell. Handle guest questions in...
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Corporate Store Manager
3 hours ago
Johannesburg, South Africa Clicks Group Limited Full timeCorporate Store Manager - Sorbet Hairbar: Greenstone Listing reference: click_ Listing status: Online Apply by: 5 November 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Johannesburg Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group...
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Store Manager
7 days ago
Johannesburg, South Africa Catenon Full time**FUNCTIONS**: Manage the store, and staff, with a staff complement of two shift managers, and two shift supervisors, as well as an admin clerk and sales staff. - Ensure turnover figures are met, and expenses are kept in line, as well as managing stock losses. - Management of all functions within the store including merchandising and display, in a shift...
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Store Manager
2 weeks ago
Johannesburg, South Africa Adidas Full timePurpose & Overall Relevance for the Organization: - To drive brand and consumer experience by managing a high-volume, strategically positioned Brand Flagship store that represents the adidas brand and product in the most impactful way To work in close collaboration with both the Market and Global teams to shape the strategic direction of the Brand Flagship...
