Agent Base Administrator

4 weeks ago

Johannesburg, South Africa Kazang Connect Full time

Agent Base Administrator required in Johannesburg. The Administrator will report to the Regional Admin Supervisor by handling a range of administrative duties to ensure smooth and efficient operations. This role involves maintaining accurate records, managing communications, and assisting with various administrative tasks as required. Key Performance Areas: Reports and Dashboards Managing daily, weekly, and/or monthly reports that show the effectiveness of the various Sales Colleagues. Distributing said reports in the form of dashboards to the relevant Sales Manager. Retentions Worksheets – Device drop-offs Using reports to identify devices that stop trading. Escalating these to the relevant managers. Ensure that any issues related to this are resolved satisfactorily by escalating to the relevant department head. General Sales Administration Completes various admin tasks. Base Administration Responsibilities. Device orders. Stock Take. Any ad-hoc administration as required by the company. Does ad-hoc support work for the Regional Manager. Work weekends were necessary. Requirements: In order to be considered for this position, the following requirements must be met: Matric/Grade 12. 3 – 5 years administrative experience. Experience in working with Data. Must have knowledge of a CRM Systems – CR, Freshdesk. Technical Skills: Computer literacy – MS Office suite. Advance Excel – preferred. Behavioural Competencies: Able to work independently as well as member of team. Self-starter. Self-Management. Willing to work in a productive team. Excited about new ventures and eager to learn. Working hours: Monday to Friday (standard office hours) and Saturday & Sunday (on a rotational basis). #J-18808-Ljbffr

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