Operations and IT infrastructure Support Analyst

6 days ago


Johannesburg, South Africa Curiska Full time

Hiring : Systems Engineer – Azure & Windows Server Environments – Rosebank Our client is seeking a skilled and solutions-driven Systems Engineer to support and evolve their rapidly growing data and infrastructure environment. This role is ideal for a candidate with hands‑on experience in Microsoft Azure and Windows Server ecosystems, with a proactive mindset and strong troubleshooting capabilities across hybrid environments. Key Responsibilities Provide Tier 1 and 2 support across infrastructure and core business systems Administer and support Microsoft Azure services (e.g., Azure AD, VMs, Storage, NSGs) Manage and maintain Windows Server environments (2016 / 2019 / 2022) Monitor system performance and resolve infrastructure and connectivity issues Automate administrative tasks and diagnostics using PowerShell Handle service tickets via Jira or equivalent ITSM platform Support user issues via Microsoft Teams and phone in a clear, user-friendly manner Ensure SLA compliance for support and escalation Collaborate with dev and infra teams to resolve complex issues Maintain documentation, procedures, and contribute to the knowledge base Candidate Profile 2+ years in a systems support, infrastructure, or technical operations role Deep familiarity with Microsoft Azure and hybrid cloud solutions Hands‑on experience with Windows Server setup, administration, and patching Working knowledge of networking (DNS, DHCP, VPN, IPs, firewalls) Basic scripting skills in PowerShell Familiarity with monitoring and remote access tools Strong communication and customer service orientation Ability to work under pressure and prioritize effectively Experience in agile or small IT team environments #J-18808-Ljbffr



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