Real-Time Tactical Planning Leader

Overview These roles lead teams in supporting the operation in maintaining the optimal agent schedule design and profile to meet business demands. Ensuring the delivery of exceptional levels of tactical planning, deploying appropriate resource to meet business needs, leading to the consistent achievement of service level requirements . Responsibilities Job...

These roles lead teams in supporting the operation in maintaining the optimal agent schedule design and profile to meet business demands. Ensuring the delivery of exceptional levels of tactical planning, deploying appropriate resource to meet business needs, leading to the consistent achievement of service level requirements .Job title:Tactical Planning...

About TacticalTactical is a Cape Town-based software development company that specializes in building AI-powered platforms for businesses looking to modernize and automate their operations.We're a small, fast-moving remote team that values autonomy, technical excellence, and real impact.Role DescriptionWe're looking for a South African Laravel Developer to...

**Role Purpose** To lead a team of real time analysts to proactively managing the contacts and queues “on the day” to ensure service levels and business targets are met. This means taking the resource plan and forecasts and monitoring volumes throughout the day, acting if thresholds are transgressed and enabling service recovery plans if required. You...

tactical. Cape Town, Western Cape, South Africa Art Director Join to apply for this role at tactical. Who You Are You are a visionary creative leader with a sharp eye for detail, a mastery of storytelling, and a strategic mindset. You thrive in fast‑paced, high‑pressure environments and can balance hands‑on creative execution with guiding a team of...

Real Estate Branch Manager – Simon’s Town, Cape Town. Are you a seasoned real estate leader, a full status FCC, who is ready to take charge of a high-performing branch in Cape Town’s Southern Peninsula? Our esteemed client is looking for a dynamic Branch Manager to drive market growth, lead a strong sales team, and ensure exceptional client service. In...

Real Time Analyst National Debt Advisors is one of the number 1 debt counselling companies in the country. This is testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow. NDA is an employer of choice, and...

Real Estate Branch Manager – Simon’s Town, Cape Town. Are you a seasoned real estate leader, a full status FCC, who is ready to take charge of a high-performing branch in Cape Town’s Southern Peninsula? Our esteemed client is looking for a dynamic Branch Manager to drive market growth, lead a strong sales team, and ensure exceptional client service. In...

**Job Description**: Real Time Analyst National Debt Advisors is one of the number 1 debt counselling companies in the country. This is testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow. NDA is an...

**Who are we?** Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of...