Regional Sales Representative: Contractors Dealers and Direct Sales

Regional Sales Representative: Contractors Dealers and Direct Sales Join to apply for the Regional Sales Representative: Contractors Dealers and Direct Sales role at Eva-Last® Eva-Last is a globally reputable company that utilizes a solution driven business model to create innovative, sustainable building materials and systems that add value to customers’ lives. At the heart of Eva-Last is a team of highly capable, creative specialists united by a passion to promote environmental consciousness through eco-friendly building products and operations. By embracing low environmental impact manufacturing and cutting‑edge composite technology, Eva-Last is revolutionizing how building can be done. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintaining relationships with customers through regular communication and follow‑up. Follow‑up with contacts to advance them through sales process. Prospect for new customers. Researching for potential new customers. Develop an in‑depth understanding of the company’s products (technical and application). Meet or exceed required activity & performance standards. Logging all activity in the CRM system accurately and time‑suitably. Actively makes appointments and solicits customer engagements. Proactively meets and engages with contractors, dealers and end users. Responds to telephone and e‑mail inquiries from customers. Typically provides support to customers with various requirements. Utilizes specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges. Generates sales quotations requiring a working knowledge of company products, procedures, systems and practices. Actively engages in selling company products and services. Provides material take‑offs, estimates and pricing for various requirements and building projects (e.g., decks, balustrades, pergolas, cladding and structures). Enter orders into company system. Handles incoming phone calls and e‑mails from customers and provides requested information in a timely and efficient manner. Answers customer questions regarding topics such as products, pricing, availability, delivery, backorders, specifications, returns, credits, and order placements. Monitors scheduled delivery dates to ensure timely delivery and expedite, as needed. Investigates customer complaints or concerns. Resolves issues within company guidelines. As needed, escalates larger concerns to internal sales regional/territory manager for resolution. Intimate understanding of the market, customers, and the competition would be advantageous. Respond in a timely manner to all leads. Properly qualify and convert into viable opportunities. Meet or exceed sales budget goals and performance KPIs monthly. Stay abreast of all technical data pertaining to industry products, material, and equipment. Perform all other duties as assigned. Attend trade shows, meetings, seminars, and conferences as required. Drive all Eva-Last products and brands through decking and thatching contractors, general contractors, building contractors, homeowners, specifiers, designers, property managers, multi‑family builders & renovators. Foster an environment of open communication. Maintain a high work ethic and can‑do attitude, make a difference. Coordinate projects anticipate customer needs, planning, ordering, and issue resolution. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: We’re looking for a confident, sales‑focused self‑starter who can work independently and remotely. The ideal candidate consistently delivers results aligned with measurable KPIs and prioritizes exceptional customer service. Achievement Focus: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals. Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delay, or unexpected events. Communication: Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. Continuous Learning: Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Customer Focus: Identifies and prioritizes customer needs and recognizes constraints; responds promptly to customer needs; seeks to find out more about customers and provide a better product or service; adopts professional approach to customers; is reliable and delivers on promises. Problem‑Solving Ability: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem‑solving situations; uses reason even when dealing with emotional topics. Sales Skills: Achieves sales goals; overcomes objections with persuasion and persistence; initiates new contracts; maintains customer satisfaction; maintains records and promptly submits information. Technical Expertise: Effectively applies technical knowledge to solve a range of problems; develops solutions to problems that cannot be solved using existing methods or approaches; is sought out to provide advice or solutions in the area of expertise; keeps informed about current developments in the area of expertise. Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. QUALIFICATIONS AND EXPERIENCE A relevant Diploma or Degree would be advantageous. Minimum 1‑2 years of relevant experience in sales, preferably in the construction or building industry. Proven track record in achieving sales targets. CRM experience preferred. Proficient with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel). CERTIFICATES/LICENCES/REGISTRATIONS Valid South African driver license and own vehicle essential. ACKNOWLEDGEMENTS The above job description is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Seniority level Entry level Employment type Full‑time Job function Sales and Business Development Industries Building Materials #J-18808-Ljbffr