Officer : Undertakings X4

Division : Reference No : Location : Menlo Park, Gauteng, ZA Employment Type : Fixed Term Contract Disability (EE targeted role) : No T.A.S.K Grade : 10 Job Posting Salary : R, Job Posting End Date : 7 Oct The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads. Purpose of the job To administer the undertakings in line with Section 17(a) of the RAF Act 56 of as amended. Key Performance Areas Handle Claims: Interpret the settlement, the undertaking and any limitations to determine the Fund’s liability for future costs to be incurred; scrutinise past medical expenses to determine the Fund’s liability for future costs to be incurred; identify any differences between the final settlement and re‑draft the undertaking to reflect the correct liability; take cognisance of all expert reports and internal and external reports to determine the nexus between the costs incurred and the accident, and the reasonability of the costs by comparing the costs incurred with the claimant’s personal circumstances and needs; communicate with experts where there is uncertainty regarding costs incurred; report any discrepancies to Senior. Pre‑authorise costs still to be incurred in terms of the undertaking within the mandate and in line with the medical and legal assessment; recommend or approve payment of the costs as per the mandate or to request more information or refer for medical intervention; refer cases to field for further investigation; determine the need for home visits and attend when required; determine the need for the appointment of experts for further assessment; approve other officers’ payments on MIS which includes checking for duplicates and ensuring the correct payee is being paid. Update Claims Records: Correct or update any change in the settlement details on the undertaking system to ensure that the liability of the Fund is accurately reflected; manage correspondence; draft legal correspondence to all external stakeholders; attend to queries from internal and external stakeholders pertaining to the undertaking; give advice to stakeholders on legal issues pertaining to undertakings. Manage Litigation: Receive and record all litigation processes served in terms of the Undertaking; evaluate documents, consider the Fund’s legal position; arrange for the matter to be held over if necessary, appoint an attorney; refer the matter for assessment to determine the Fund’s liability; negotiate settlement with the attorney; adhere to time limits to prevent wasted costs; report risks to Senior; arrange for interim disbursements and proper instructions for settlement payments; manage bills for costs. Pile Statistics: Keep daily stats of activities on undertakings and related matters; submit daily and monthly stats as required; maintain records of allocated and litigated matters; maintain a diary system; scrutinise incoming correspondence; maintain proper record of files requested and returned; maintain record of private telephone calls and submit accurate accounts monthly. Qualifications & Experience NQF 7 (Bachelor’s Degree or Advanced Diploma) related qualification to discipline. Relevant 3 years’ experience in the claims environment. The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities. Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful. Security Vetting shall be conducted on all prospective employees. It is the applicant’s responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation. #J-18808-Ljbffr