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Counting House Manager

4 weeks ago

Worcester, South Africa Fidelity Services Group Full time

Job title : Counting House Manager Job Location : Western Cape, Worcester Deadline : November 27, 2025 Quick Recommended Links Jobs by Location Job by industries The above position is vacant at our Worcester Branch. The overall purpose of this position is to effectively manage and oversee Counting House operations and cash related activities. Minimum Requirements : Clear criminal record Computer literate (Microsoft Office; Outlook) At least 4 years Cash Centre experience Supervisory experience or similar role is an advantage Proven administrative skills and good discipline Good interpersonal skills Must be able to multitask and work under pressure to meet strict deadlines Must be able to work extra hours if the need arises Must be able to address and resolve challenges which may arise Flexibility in terms of working hours is required (including working at night) Job Specification (not totally inclusive) : Opening and closing of Cash Centre where applicable Coordinate and manage the activities of tellers / treasurers / supervisors Monitoring and coordinating cash orders received, ATM loads / unloads, cash returns (banking) and ATM settlement and load slips Ensuring that any cash movement issues are identified timeously and escalated / resolved Ensuring all daily reports and statistics are up to date Ensuring Standard Operational Procedures are always adhered to Re-counting of money if difference occur Ensure all relevant documentation is complete / neatly and filed Ensuring all schedules balance with physical count Ensuring Registers are used and signed for daily Ensuring Incident reports are handled as required Ensuring all client queries are dealt with in a professional manner, timelessly Ensuring client satisfaction is top priority in our line of business Ensuring basic discipline is enforced in the cash center Accountable for Cash Centre appointed to him / her if no manager Handling queries, incidents and investigations where applicable Managing stock Other Personality Attributes : Honest and reliable Accuracy Must have good communication skills Good interpersonal skills Organising and planning ability Quality assurance Willing to work shifts and long hours Core Competencies : Self-development Communication skills Customer focus Team Work Accounting / Financial Services jobs #J-18808-Ljbffr