Customer Success
7 days ago
Objective Ensure customer satisfaction and optimize advertising operations to drive retention and revenue. Key Responsibilities Manage customer onboarding and support processes. Monitor and optimize programmatic advertising campaigns. Collaborate with product and sales teams to address customer needs. Analyze customer feedback to inform service improvements. Qualifications Bachelor's degree in Business, Marketing, or related field. 4–6 years of experience in customer success and advertising operations. Experience with programmatic advertising platforms. Strong problem-solving and interpersonal skills. #J-18808-Ljbffr
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Social Media Specialist: Customer Engagement
4 days ago
Cape Town, South Africa Success Stream Full timeA dynamic marketing firm in Cape Town is seeking a Social Media Representative to enhance customer engagement through social media platforms. The ideal candidate should have a Bachelor's degree in a relevant field and at least 2 years of experience in a social media role. Key responsibilities include addressing customer queries and developing marketing...
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Customer Success Manager
4 weeks ago
Cape Town, South Africa The Legends Agency Full timeFull-Time | Competitive Salary + Benefits Make an Impact as a Customer Success Manager! Were looking for a Customer Success Manager (CSM) to take ownership of a large portfolio (~100 accounts) and ensure customers achieve their goals. If youre passionate about driving product adoption, maximizing customer success, and identifying commercial opportunities,...
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Customer Success Manager
3 days ago
Cape Town, South Africa Electrum Payments Full timeIf you are business-minded with a customer-first attitude, are committed to building long-term, trusted relationships with customers and team members, and have B2B experience in enterprise software industry then Electrum’s customer success manager role will be perfect for you. You will nurture customer loyalty and guide customers to realise success from...
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Head of Customer Success
6 days ago
Cape Town, South Africa Pro Coffee Gear Full timeJob Title: Head of Customer Success Location: Remote (Global)Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential...
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Customer Success Executive
2 weeks ago
Cape Town, Western Cape, South Africa NielsenIQ Full time R250 000 - R500 000 per yearJob DescriptionCustomer SuccessThe Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and/or Etilize solutions.The Customer Success Executives are a vital, customer-facing component of NIQ Brandbank, working with our key customers....
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Customer Success Manager
2 weeks ago
Cape Town, Western Cape, South Africa Grow Big Ventures Full time US$15 000 per year**Up to $1,250 USD per month**Company DescriptionGrow Big Ventures is a consulting marketing firm that helps businesses build internal sales/marketing systems. We look to partner with growing companies to accelerate their revenue.Role DescriptionThis is a full-time remote role for a Customer Success Manager. The Customer Success Manager will build strong...
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Customer Success Executive
4 days ago
Cape Town, South Africa Boldr Full timeThis is an education technology company, specializing in digital textbook and monograph provision for universities, libraries, and other higher education institutions. As a Customer Success Executive, you will be working directly to support the Customer Success Manager with our UK client base. This role will give you the unique opportunity to shadow an...
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Head of Customer Success
5 hours ago
Cape Town, Western Cape, South Africa Pro Coffee Gear Full time R60 000 - R120 000 per yearJob Title: Head of Customer Success Location: Remote (Global)Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential...
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Customer Success Associate
2 days ago
Cape Town, Western Cape, South Africa Easygenerator Full time R450 000 - R675 000 per yearAbout EasygeneratorEasygenerator is a Dutch EdTech scale-up, headquartered in Dubai, on a mission to revolutionize learning with our award-winning authoring tool. Trusted by global giants like Kellogg's, T-Mobile, and Siemens, we're now launching our South African office — and inviting you to join us in simplifying knowledge sharing and transforming the...
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Customer Success Executive
3 weeks ago
Cape Town, South Africa The Legends Agency Full timeCustomer Success ExecutiveBe the trusted voice connecting clients to solutions in a high-impact legal finance spaceCape Town Hybrid (3 days in office) | R35 000 - R40 000 per monthAbout Our ClientOur client is a fast-growing FCA-regulated non-bank lender, recognised as the UK's top-ranked legal fee lender by Chambers & Partners. Since 2016, they've provided...