Technical Customer Support

**Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...

We are looking for self-motivated, energetic and innovative Support Agent (Technical). This position is based at our Cape Town offices.Duties and Responsibilities:Providing technical support to customers via live chat, tickets or by telephoneRegister, transfer and update domainsUnderstanding of DNS and should have been exposed to tools such as tracert, ping,...

Job Specification: Customer Technical Support & Business Development ConsultantCompany: The Legends Agency on behalf of our client in (Australia)Location: South Africa (Remote work may be considered)Industry: Asset Wear Management SoftwareRole OverviewOur Client is seeking a versatile Customer Technical Support & Business Development Consultant to join...

Tagmarshal is changing the world of Golf Operations through data and has developed leading traction in the USA, Europe, Canada, the UK and South Africa. Our new team member is accountable, keen to learn, adheres to high quality standards and executes on results and plans within his or her team. You will be trained on and acquire in-depth system and product...

**Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....

Job Description iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. About the Role The iStore Technical...

Responsibilities include resolving customer queries, recommending solutions and guiding users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company...

Location: Remote within South AfricaEmployment Type: Full-timeRole OverviewYou will be essential in delivering prompt, clear, and effective support to users and clients within a well-organized, knowledge-based environment, adhering to established procedures and workflows. Key duties include:Managing incoming client inquiries via email and chat platforms...

**Technical Support Analyst**: at DigiCert Cape Town **WHO WE ARE**: DigiCert is the world’s premier provider of high-assurance digital certificates and we secure: - 97 of the top 100 banks - 89% of Fortune500 companies - 81% of all e-commerce traffic Join us in finding better ways to help people believe in their digital interactions, and transform...

**Reference Number**: TSMADS The successful incumbent will be expected to provide excellent Technical Support Services to customers in the Africa region, develop and lead the 1st Line Technical Support team in the Africa region, drive establishment, and development of services providers withing the region to meet scope and...