AI & Automation Innovations Lead for Contact Centre

Synergy Contact Centre is looking for an experienced Trainer! The purpose of this role is to identify and monitor training needs within the organization, and design, plan and implement training programs, policies and procedures to fulfill those needs. Key Responsibilities: - Review existing training programs; suggest enhancements and modifications to...

Innovations Manager Drive AI and Automation in a Scalable Contact Centre EnvironmentDurban (Office-Based) | R60 000 -R70 000 per month About Our Client Our client is a forward-thinking organisation operating at scale in the contact centre space. With a strong focus on AI, automation, and customer experience, they are positioning themselves at the forefront...

Innovations ManagerDrive AI and Automation in a Scalable Contact Centre EnvironmentDurban (Office-Based) | R60 000 - R70 000 per monthAbout Our ClientOur client is a forward-thinking organisation operating at scale in the contact centre space. With a strong focus on AI, automation, and customer experience, they are positioning themselves at the forefront of...

Innovations Manager Drive AI and Automation in a Scalable Contact Centre EnvironmentDurban (Office-Based) | R60 000 - R70 000 per month About Our Client Our client is a forward-thinking organisation operating at scale in the contact centre space. With a strong focus on AI, automation, and customer experience, they are positioning themselves at the forefront...

Innovations ManagerDrive AI and Automation in a Scalable Contact Centre EnvironmentDurban (Office-Based) | R60 000 - R70 000 per month About Our ClientOur client is a forward-thinking organisation operating at scale in the contact centre space. With a strong focus on AI, automation, and customer experience, they are positioning themselves at the forefront of...

Innovations Manager Drive AI and Automation in a Scalable Contact Centre Environment Durban (Office-Based) | R60 000 - R70 000 per month About Our Client Our client is a forward-thinking organisation operating at scale in the contact centre space. With a strong focus on AI, automation, and customer experience, they are positioning themselves at the...

**_Synergy Contact Centre is hiring!_** **_If you are interested in starting a career, we want you!_** We are currently recruiting sales, customer service and collection agents. **_Requirements: _** - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International collections or customer service experience_ - International energy/water...

Looking for hungry, outbound telesales agents for a very exciting position at Opinex Contact Centre. Basic, plus commission. Monday to Fridays only, no weekends. Must have a minimum of 6 months outbound telesales experience. **Job Types**: Full-time, Temp to perm Contract length: 6 months **Salary**: From R4,000.00 per month COVID-19 considerations: All...

We are hiring experienced call centre agents for a (Hotel Express International campaign)in Durban CBD.to apply Must. Be hard working, Previous Hotel Express or lifestyle Call centre experience,Energetic, Dedicated,Able to reach targets,ability to work under Must reside around the city. Basic computer knowledge Matric and More than 1 year call centre...

**Job Purpose**: **Job Objectives**: - Inspires, leads, engages, coaches, develops and motivates a team of team leaders in supporting the delivery of the best service to our client’s - Develop and implement operating plans in line with sales strategies, policies and procedures - Ensure compliance with service policies, procedures, and operating plans -...