Customer Support Specialist
6 days ago
Our client helps eCommerce brands and online stores manage their merchandising like retail pros, by leveraging our advanced AI-powered technology. Till date, they’ve helped our customers to optimize their sales and inventory worth more than 1$ Billion (yup, that’s right), increase profit and fulfill business goals. Who are we looking for: This position is a perfect fit for candidates who are interested in joining a fast-growing e-commerce startup to deliver an exceptional experience to our customers. As a Customer Support Specialist, your primary responsibility will be to assist our B2B customers and help enhance customer’s resources. This role requires a high amount of problem-solving skills and independence. What you will be responsible for: Managing and delivering timely support via email and live chat, ensuring the resolution of inquiries and concerns. Providing comprehensive product support, assisting customers with inquiries on using our platform, and troubleshooting. Engaging with new leads and users as part of their onboarding process. Contributing to the Help Center by creating helpful articles and resources. Providing feedback and collaborating with the Development, Sales and Marketing teams, to help deliver an exceptional experience to our customers. Requirements: Exceptional English speaking and writing skills. Getting-things-done mindset, customer-first mentality with strong problem-solving skills and attention to detail. Proactive team player who can multi-task independently under pressure. Fast learner, tech orientation, comfortable working with digital tools. Excellent communication and problem-solving skills. Customer service/facing experience - a significant advantage. Experience in ecommerce/B2B - an advantage. #J-18808-Ljbffr
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German Speaking Customer Support Specialist
18 hours ago
Cape Town, South Africa HR Support Full time**Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...
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German Speaking
3 days ago
Cape Town, South Africa HR SUPPORT Full time**Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....
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Customer Support Specialist
3 weeks ago
Cape Town, South Africa Shoprite Group Of Companies Full timeJob title : Customer Support Specialist Job Location : Western Cape, Cape Town Deadline : December 03 Purpose of the Job The Shoprite Send Customer Support Specialist is responsible for providing meaningful support to Shoprite Send regarding customer registrations, general customer queries, and store queries. This role efficiently manages all customer...
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Customer Support Specialist
19 hours ago
Cape Town, South Africa Crypto Banter Full time**About Crypto School**: Crypto School, a part of the vibrant Crypto Banter community, is on a mission to demystify the complex world of cryptocurrency. We provide comprehensive education on cryptocurrencies to empower learners with the knowledge they need to navigate the crypto space with confidence. Our platform is designed to be accessible, engaging, and...
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Customer Support Specialist
1 week ago
Cape Town, South Africa The Legends Agency Full timeJob Title:Customer Support Specialist (Remote South Africa-Based)Location:Remote, South Africa-BasedShift-based rota covering hours between 10 am-10 pm UK time, 7 days a weekReports To:Customer Support LeadSalary Range:R25,000 R30,000About the Role:This is a customer-facing role supporting both end users and venue partners. The role involves responding to...
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Customer Support Specialist
19 hours ago
Cape Town, South Africa Aerobotics Full time**About Aerobotics** Aerobotics is a Vision AI company helping fruit producers get more yield from farm to table. Our large fruit model is trained on the biggest fruit dataset from around the world, creating a flywheel that continuously improves our product for customers. We started with fruit sizing and expanded into forecasting, grading, and are...
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Customer Support Specialist
2 days ago
Cape Town, Western Cape, South Africa Aerobotics Full time R500 000 - R800 000 per yearAbout AeroboticsAerobotics is a Vision AI company helping fruit producers get more yield from farm to table. Our large fruit model is trained on the biggest fruit dataset from around the world, creating a flywheel that continuously improves our product for customers. We started with fruit sizing and expanded into forecasting, grading, and are developing full...
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Customer Support Specialist
2 days ago
Cape Town, Western Cape, South Africa Aerobotics Full time R75 000 - R120 000 per yearAbout AeroboticsAerobotics is a Vision AI company helping fruit producers get more yield from farm to table. Our large fruit model is trained on the biggest fruit dataset from around the world, creating a flywheel that continuously improves our product for customers. We started with fruit sizing and expanded into forecasting, grading, and are developing full...
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Customer Support Specialist
12 hours ago
Cape Town, Western Cape, South Africa Aerobotics Full time R45 000 - R90 000 per yearAbout AeroboticsAerobotics is a Vision AI company helping fruit producers get more yield from farm to table. Our large fruit model is trained on the biggest fruit dataset from around the world, creating a flywheel that continuously improves our product for customers. We started with fruit sizing and expanded into forecasting, grading, and are developing full...
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Cape Town, Western Cape, South Africa Initiate International Full time R250 000 - R500 000 per yearAre you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further – we're searching for a vibrant and enthusiastic Italian speaking Customer Service Support Specialist to join this team in Cape Town, South Africa. Ready to embark on an adventure? Don't miss this job opportunity to make dreams...
